Customer Service Administrative Assistant

Susan Davidson

_________________________________

**** ***** ******, ******, ** 73554 * CL 580-***-**** *

**************@*******.***

OBJECTIVE Astute entrepreneur with vast training, high motivation and

well educated seeking to excel in a new career.

EDUCATION

Southwestern Oklahoma State University (SWOSU), Weatherford, OK

Bachelor of Business Administration Major in

Entrepreneurship, May 2009

Business Professionals of America

Francis Tuttle Technology Center, Oklahoma City, OK

Medical Administrative Assistant, 2005

Western Oklahoma State College (WOSC), Altus, OK

Associate of Arts, Liberal Arts, May 2003

PROFESSIONAL EXPERIENCE

MANAGEMENT

- Managed multiple projects simultaneously

- Thrived in high-pressure deadline-driven environment

- Managed meeting schedules, files, etc

ORANIZATION/PLANNING

- Produce work that is orderly and attractive to ensure tasks are

completed correctly and on time

- Willing to try new things and interested in improving efficiency

on assigned tasks

COMMUNICATION SKILLS

- Communicate effectively with team members in group settings

- Trained new team members

- Able to listen and follow instructions

- Good telephone skills and etiquette

- Good customer service skills

PROBLEM SOLVING

- Able to address and resolve consumer complaints

- Able to trouble-shoot

COMPUTER SKILLS

- Efficient use of Microsoft Word, Excel, PowerPoint, Microsoft

Outlook

EMPLOYMENT HISTORY

Entrepreneur, Self-Employed, Mangum, OK, July 2009 - Current

Cleaning Service, Cornerstone Management Services Inc., Oklahoma

City, OK, July 2008 - April 2009

Receptionist, Plantation Village Assisted Living Altus, OK, May 2003

- January 2004

Childcare Provider, Little Learning Center, Altus, OK, February 2002

- January 2003

Banquet Server, Quartz Mountain Lodge, Lone Wolf, OK, May 2001 -

January2002

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