Customer Service Supervisor

La Toya Wells

*** ***** **** ******

Fernandina Beach Fl, 32034

Email: ******.*****@***********.***

Objectives

To obtain a full-time paralegal position in a Law Firm, Insurance Agency, or a Corporate Headquarters.

Education

A.S. Paralegal (Everest University, July 2010)

• President’s List: Winter 2007, Spring 2008, Summer 2008, Winter 2010

• Dean’s List: Winter 2008, Spring 2009, Fall 2009, Spring 2010

Experience

Laundry/Valet Supervisor (September 24, 1996)

Ritz Carlton Amelia Island (4750 Amelia Parkway, Amelia City, 32034)

• Preparing Schedules

• Forecasting hours of operation within the monthly budget

• Preparing the weekly productivity report

• Posting daily revenue report

• Experience in West Law

• Experience in Case Briefing

• Experience in Legal Research and Writing

Skills

• Ability to solve problems of conflict between employees

• Computer experience

• Customer Service

• Excellent communication skills

• Great eye for detail

Community Service

I am a member of the Parent’s Who Care committee for the Boys and Girls club in Fernandina Beach. I

help plan parties and assist in cooking holiday dinners for the members and their families.

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