Customer Service Manager
Resume:
christopher c. koch
Columbus, Georgia 31903
********@*****.***
objective
To obtain a career where I can maximize my
management skills, quality assurance, and training
experience.
Experience
2008-2009 Subway
Columbus, GA
General Manager
Operated store within company guidelines as related
to food cost, sales, and labor.
Monitored inventory levels by performing daily and
weekly inventory counts.
Trainer for store employees, as well as new hires
for the company.
2007-2008 WellPoint
Columbus, GA
Customer Care Representative
Advised members as which insurance policy best
suited their financial and medical needs.
Acted as an advocate between members, other service
providers and Physicians.
Assisted members in locating providers via
telephone, fax and internet.
2004-2007 Firehouse Subs
Columbus, GA
General Manager
Ordered all product and supplies to insure that
store was ran effectively
Responsible for hiring and training for all
employees.
Produced sales figures that consistently had store
in the top ten within the southeast.
Education
1993-2000 Columbus State University Columbus,
GA
Criminal Justice
Junior Class Standing
2000 Columbus Technical College
Columbus, GA
Customer Service Certificate
References
Available upon request
Contact this candidate