Customer Service Sales
Resume:
Emem J. Etim
Columbus, GA. 31907
Phone: 478-***-****, E-mail: abk56q@r.postjobfree.com
Objective: To utilize my customer service skills, sales ability, and
diligence to enhance the gross profit of a company for future growth and
long term investment.
Education
Wiley College
Marshall, TX
B.S: Biology, Overall GPA 3.3
Graduation May 2007
Georgia Southwestern University
Americus, GA
B.S: Nursing
Graduation May 2011
Work Experience
Company / Job Farmers Home Furniture / collections, book-keeper, office assistance
Title
Job Description filing documents in an alphabetical file
Collecting on delinquent accounts
Operated incoming and outgoing calls
Assisting the managers by performing administrative clerical duties
Assisting with sales
Operating the cash registry (taking payment)
Skills Sales; people skills; effective communication, customer service,
computer skills
Duration 05/2010 - present
Location Columbus, GA
Company / Job Independent Sales Consultant
Title
Job Description Provided insight to independent business owners (IBOs) on marketing
strategies
Provided market analysis on the supply and demand of goods and
services
Gave counsel on strategies for future growth and expansion to small
IBOs
Worked as a distributor selling various products in the private and
commercial sector from (Avon skin care products, makeup, and Lida
children's wear)
Skills Sales; people skills; effective communication; research; analyzing;
strategizing; client relationship skills
Duration 01/2008 - 03/2010
Location Houston, TX/ Milledgeville, GA/ Columbus, GA
Company / Job Citi-Financial/ Citi-Group / Collections
Title
Job Description Identified problems contributing to account delinquency and offered
solutions to eliminate them
Arranged payment methods suitable for clients with delinquent
accounts
Assisted clients in carrying out financial transactions to avoid
credit loss
Operated incoming and outbound collection calls
Kept proper documentation of all communications with customers
Skills Effective communication; confidentiality; persuasiveness; computer
skills; customer service
Duration 08/2007 - 10/2007
Location Dallas, TX
Company / Job Lowes Home Improvement / Cashier (sales)
Title
Job Description Carried out multiple transactions from sales purchasing to return
items
Trained new personnel on how to deal with customer issues and how to
use the register
Carried out duties such as stocking, cleaning, and balancing of
receipts
Assisted customers by directing them throughout the store and
answering their questions
Skills Customer service; sales; communication; team work; time management
Duration 10/2006 - 08/2007
Location Marshall, TX
Company / Job Jaeg bright medical supplies / administrative assistance - secretary
Title
Job Description planned and schedule meetings and appointments
organized and maintain paper and electronic files
Answering phone calls
Data entry
Assisted with clerical and administrative duties
Skills Customer service; communication skills; team work; time management,
computer skills,
Duration 02/2003- 08/2003
Location Houston, TX
Community Service
Contributed time in 2004 to prepare and serve meals at a homeless shelter
in Dallas, TX; Educated high school females at Marshall high school in 2005
on women health issues, ways of preparing for adult life, and how to select
career paths; Volunteered at Marshall Women center in Marshall TX during
2006 to help and assist hurricane Katrina victims; Volunteered as a big
sister in 2007 for the Big Brothers Big Sisters of America in Dallas, TX.
Computer Skills
Microsoft words, MS Works, PowerPoint, Excel, and Outlook Express
References: Furnished upon request[pic]
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