Customer Service Medical Assistant
Resume:
Christina Sanders
San Jose, CA, **123
*.**********@*****.***
Objective: To obtain a position as a medical assistant utilizing my learning and training.
Professional Summary: 4 years outstanding customer service experience. AAS Degree in
Medical Assisting. 3 month valued externship at Kaiser Permanente, as a Medical Assistant
supporting front and back office duties. Responsibilities include scheduling appointments,
answering phone calls, procedure and exam room set up, and vital signs.
Education: Heald College, Milpitas, CA
Associate in Applied Science Degree in Medical Assisting
January 2010 Honor’s List GPA 3.5
Skills: Administrative Clinical
• Medical Manager ● Charting vital signs
• Medical Transcription ● Drug administration/Dosage
• CPR certified
• Medical Billing & Coding
• Phlebotomy and Injection
• HIPAA certified
• Minor surgery assistance
• Microsoft Word/ Office/ Excel
Qualities:
• Punctual and dependable individual; Committed to helping others
• Fast learner and highly trainable
• Remain calm and work well under demanding conditions
• Able to work independently and as a member of a team
• Able to multi-task to work administratively and clinically
Experience: Kaiser Permanente, San Jose, CA 10/09 to 01/10
Medical Assistant, Oncology Dept.
• Vital signs
• Scheduling appointments
• Procedure setup
• Answering telephones
Toysrus, San Jose, CA 10/08 to Present
Customer Service (Part-time)
• Handle cash transactions
• Interact with and help customers on a daily basis
• Handle returns and exchanges
• Ensure customer needs
Kmart, Hollister, CA 06/06 to 05/08
Customer Service
• Managed and balanced money drawer daily of $2,500
• Handled returns and exchanges
• Ensured customer needs
• Created and managed the days schedule
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