Sales Manager
Resume:
LISA J. HARPER
Chattanooga, Tn., 37421
OBJECTIVE: I would like to secure a fulltime position in a challenging
career in a fast pace work environment. To be able to work with people to
build a great partnership between us and other businesses in surrounding
areas.
EMPLOYMENT HISTORY:
HOMEWOOD SUITES: Temporary Sales Coordinator
* Manage all existing account for the hotel by being familiar with their
needs, stay pattern, and upcoming events.
* I have taken part in monitoring our revenue management to ensure we
are properly priced and restrictions are in place.
* I have worked hand and hand with the staff to ensure their
understanding of their role in the sales process.
* Booked any and all groups from incoming calls as well as attend some
Chamber Meetings with the GM
* I have cold called on several companies working to bring new business
to the hotel.
HILTON GARDEN INN: Front Office Manager
* Maintained all corporate accounts through the desk relations.
* Hired, trained, and worked hand in hand with the front desk staff.
* Ensured "perfect sale" nights to maximize revenue opportunities.
* I was responsible for all the billing and receiving for the hotel.
* I worked several evening shifts and helped in the bar to talk with
guests and obtain sales leads for the sales department.
* Carefully kept watch of the overrides and SRP's codes for the front
desk.
SONITROL SECURITY now known as STANLEY SECURITY: Customer Service Manager:
* I traveled regularly to maintain commercial accounts and build
relationships.
* I overseen 7500 customers from Chattanooga to Crossville. I handled
all complaints as well as any add on sales, or updates.
* I renewed many contracts and was responsible for saving several of our
large business that felt they had been ignored for a long time after
Sonitrol relocated to Texas.
* Maintained my monthly sales report that included all of my sales
calls, successes, as well as any need areas.
* Responsible for hitting all customer contact goals.
* I also worked with 2 different Chambers on building sales. I was on
the leadership committee, New Member Drive committee, and also became
an ambassador before I left the company.
SONIC RESTURANT: (owner/manager)
* As a part owner and manager of the restaurant I made all the decisions
in all aspects of running the business.
* I maintained staffing and payroll.
* I was in charge of overseeing the ordering of all supplies and food. I
kept restaurant up to standards to pass all inspections.
* I worked with the community to build sales and relationships for the
restaurant.
* Worked regularly from open to close to ensure everything was taken
care of and handled appropriately.
* I worked with the Loudon Chamber of Commerce to create community
awareness in regards to healthy fast food options.
REFERENCES:
Business
Kim Oliver
Bo Springs Hospitality
Danny Rowe
TVA (Formerly with Sonitrol)
Annie Purdin
Hilton Garden Inn
Personal
KATHY GILSTRAP
Walker County School Administrator
AMY THURMAN
Cigna Nurse Specialist
WENDY BENNETT
Siskin CEO Administrative Assistant
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