Joel Villazana II
*** ******** ***~ Brownsville, TX 78526
956-***-****~***********@*****.***
Objective
Seeking full-time employment that will allow me to continue my professional
growth, and utilize my acquired skills and training.
Education Kaplan College Computer Support Tech
Brownsville, TX Graduate/Diploma
James Pace High School Graduate/Diploma
Brownsville, TX
Experience Vector Marketing 05/2010-07/2010
Sales Representative – Customer service, sales of Cutco kitchen cutlery, handle
monetary transactions, assist with customer inquiries on product choices
McDonalds 11/2008-02/2009
Crew Member – Customer service, handle monetary transactions, food
preparation, garnish salads, maintain food inventory, and maintain dining area
clean.
Book Bee 07/2007-08/2007
Salesperson – Customer service, greet customers, assist with customer inquiries,
stock merchandise, maintain and arrange inventory.
Skills
• •
Defragmentation of hard Operating System
drives/registry Recovery
• •
Clean installs on Bilingual English/Spanish
operating systems
• 25 WPM
• Upgrade installs on
• Phone Etiquette
operating systems
• Customer Service
• Hardware/ software
• Microsoft Word
install/uninstall
• Power Point
• Access
• Upgrade RAM
• Outlook
• •
Computer Optimization Excel
• Linux
References
Available upon request.