Keyonna Nicole Peters
Columbus, GA 31907
706-***-**** cell
abk4yk@r.postjobfree.com
Objective:
To obtain a marketing position that enables me to utilize my skills in
marketing and customer relations.
Education:
Columbus State University, Columbus, Georgia
Bachelor of Business Administration, Marketing, May 2008
Shaw H igh School, Columbus, Georgia
College-Prep H igh School Diploma, June 2002
Work Experience:
A T& T, September 2009-Present
Retail Sales Consultant
• Educating and engaging our customers th rough product
demonstrations
• Sells all products and services offered by the Company
• Meet all sales objectives
• A dministrative duties: completing customer contracts and warranties,
p ulling products from inventory, accepting customer payments, nightly
deposit and filing the completed orders
• Strong knowledge of all Company products, accessories, pricing plans,
p romotions, and service features
• Knowledge of competitive offers and provide critical market feedback to
t he Store Manager regarding local competition and product/service
needs.
• Handle service inquiries from customers
• Provides excellent customer service and assistance in all aspects of
p roduct offerings and services
G reater Columbus Georgia Chamber of Commerce, February 2008 –
July 2009
Administrative Assistant, Chamber & Community Services (Started as temp
9/07)
• Supports the Sr. Vice-President, Chamber & Community Services;
V ice-President, Special Projects and Events; Members Services
M anager and Program Manager, Chairman’s Circle on various projects
• Administrator of a 1,400+ membership database
o Enter new members, update database, entering payments,
i nvoicing, maintain database
• Assisting in the planning and execution of all Chamber of Commerce
events
o Networking, Special Events, Commit tee Meetings and
Receptions
• Advanced Skills in Microsoft Word, Excel, Publisher and PowerPoint
• Committee coordinator of Crime Stoppers, Inc.
Community Bank & T r ust, September 2005 – July 2007
Customer Service Representative & Bank Teller
• Opening / Creating new accounts
o Checking, Savings, Certificates of Deposits, Christmas Club,
I RA’s
• Cashing checks, issuing Cashier’s checks, processing loan payments
• Balancing the ATM
• Administrative duties
A.C. Moore, June 2003-September 2005
Front-end Supervisor
• Supervise (5) employee each shift
• Create lunch schedule for each shift
• Verify all departments are straightened and clean by COB
• Key holder of change box
• Set-up and work events: scrapbooking, jewelry making, ect.
• Register customers for arts and craft courses
• Refund/ Check out customers
• Count down and verify all registers (8)
• Manage the front-end (registers) during peak times
Awards & Activities:
• Awarded Hope Scholarship 2002-2004
• Advertising Federation (CSU Chapter) 2006
• American Marketing Association (CSU Chapter) 2006-2007
• Young Professionals, Marketing Commit tee 2008-2009