Human Resources Manager
Resume:
MORENA N. HARRIS
(Cell) 434-***-**** (Home) 757-***-****
Greenbackville, VA 23356
******@*****.***
Professional Summary
Senior Human Resources Professional with 13+ years of comprehensive &
extensive HR knowledge and experience. This includes employment laws &
benefits, worker compensation laws and benefits, conflict resolution,
employee & labor relations, regulatory compliance, etc. Proven experience
collaborating with senior management in efforts to strategically meet,
conduct, plan and exceed corporate goals. Possess extensive knowledge of
Human Resources in a variety of sectors to include union and non-union
environments with both an exempt / non - exempt employee base. Excellent
ability to address, develop and implement strategic plans for talent
acquisitions, workforce planning and succession planning. Ability to think
strategically and translate strategies into effective and actionable plans
to best suit the goals and vision of the organization.
Professional Experience
Northrop Grumman TS, Wallops Island, VA
03/2009 - 10/2009 (Reduction in Force)
Senior Personnel Assistant to Program Manager
. Assisted program manager on projects concerning the NSROC contract
when needed. Managed all documentation and files concerning union
employees, served as liaison with union officials, worked with
Program Manager in negotiating union contracts.
. Coordinated programs such as AAP, substance abuse testing,
management training, consideration of others programs.
Assisted management in investigating, answering, and settling
grievances, arranged and scheduled grievance hearings between
supervisor and the Management team, involving Senior Management
when required.
Partnered with counsel to prepare for and when necessary attend
mediations, arbitrations, and other court proceedings.
. Organized and participated in various human resources- related
projects and programs while serving on applicable company and or
community committees as assigned, which included Federal, State,
and local governments.
. Responsible for all HR activities in a manufacturing environment.
. Maintained personnel files, new hire matrix, employee exits
schedules in compliance with company policies and government
regulations.
. Managed unemployment claims and hearings, also managed FMLA, COBRA,
HIPPA, STD - LTD, EEOC.
Coca-Cola Enterprises Inc., Salisbury, MD
02/2008 - 09/2008 (Reduction in Force)
Employee Relations Manager
. Consulted with Senior Management in efforts to recommend and
determine suitable employee relations practices necessary to
establish a positive employer-employee relationship in efforts to
promote a high level of employee morale while creating a winning
culture.
. Directly managed all aspects of union employees, grievances,
arbitrations in a manufacturing environment. Worked directly with
union officials on contract negotiations, employee issues, company
concerns etc, while managing union avoidance programs and
initiatives in other company non-union facilities.
. Responsible for development of team and individual goals,
interpretation of company policies and benefits for both management
and employees.
. Accurate knowledge of and able to interpret the following laws:
AAP, OSHA, EEOC, FMLA, ADA, DHS, DOL, Title VII, HIPPA, ADEA, IRCA
and OFCCP.
. Direct employee programs to promote employee communications,
optimize organizational effectiveness, and increase employee
satisfaction.
. Identified and focused on various Key Performance Indicators which
varied throughout business functions to include aspects of the
Human Resources Life Cycle.
. Administered employment, placement, pension, welfare plans,
personnel data and wage and salary administration programs also
negotiated new sick days, health & dental benefits for union
workers. Participated in the development of labor contract costing
models, compensation models and database management systems.
. Communicated and set strategic goals and objectives to maintain
well-trained staff, high productivity and motivated employees. When
necessary, recommended skills training (i.e., supervisory, conflict
resolution, communications, diversity, etc.), organizational
development assessment, and career development training for
management and supervisory teams.
. Developed strong relationships with internal stakeholders to
achieve strategic business requirements, forecasted future events
and evaluated the effectiveness of the changes as required in
effort to meet all HR goals and objectives.
. Managed recruitment efforts and performance management processes to
include, job analysis, complex compensation issues, grade
assignments and regulatory compliance training.
. Responsible for driving employee relations programs to foster
engagement & organizational effectiveness.
. Supervises the preparation of reports to DOE, OCR reports, and
other reports related to H.R. for the purpose of compliance.
. Worked diligently with Senior management in a manufacturing
environment to develop high performing functional teams.
Tyco Electronics / MA-COM, Lynchburg VA
05/2007 - 02/2008
Senior Human Resources Business Partner
. Managed distribution, production and manufacturing work
environments in multiple facilities at various locations.
. Conducted needs assessment, develops training curriculum and
conducts training sessions on various HR related topics.
. Provided strategic HR support to the leaders and employees in a
manufacturing environment and related business areas, to include
coaching for leadership teams, employee base and the organization.
. Served as an EEOC Representative to ensure a discrimination-free
workplace & to maintain compliance with Affirmative Action/EEOC-
related policies and processes; also lead training on
discriminatory free work environments.
. Successfully supported multiple business functions to include
Sales, Program and Product Management, Marketing and Development,
as well as Supply Chain and Distribution Management.
. Partnered with Environmental Health and Safety to coordinate and
develop company wide safety programs, maintained complaint data.
Managed 3rd party carriers in the administration of STD, LTD,
monitors FMLA, COBRA, HIPPA and Worker's Compensation.
. Provided a broad range of Human Resources support of Key
Performance Indicators (KPI) or Key Business Initiatives (KBI) and
objectives to include Talent Management, Quality of Hire, Retention
and Turnover, Leadership Effectiveness, Organizational Design,
Employee Engagement and Employee Relations.
. Formulated and managed plans, procedures and programs to meet
specific service and process strategies and problems, functioned as
a change agent while implementing new and aligned progressive
solutions.
. Ability to deal with employees at all levels and maintain good
employee relations across multiple lines of business while managing
multiple facilities.
. Developed systems and programs and implemented effective tactics to
execute HR strategies that achieved the overall business strategy.
U.S Army / Walter Reed Army Medical Center, Washington D.C
05/1997 - 11//2006
Human Resources Manager
. Managed coordination of client groups in areas such as staff
training, program development, associate and labor relations
regulatory compliance, collective bargaining, conflict / grievance
resolution and employment law in a manufacturing environment.
. Facilitated senior leadership meetings and reported to (senior)
staff members HR goals, HR concerns as well as organizational
information in regards to HR to include training.
. Managed & Developed company Affirmative Action Plans /EEO &
Recruitment processes and procedures to successfully develop and
implement hiring goals and recruitment strategies. Responsible for
monitoring and managing department budget.
. Interpreted contract language and provided guidance and training to
management and employees also performed research and analysis in
support of employee relations programs and activities.
. Prepared employee relations resolutions, memoranda of understanding
and side letters with unions, and related documents.
. Conducted new hire orientations entrance and exit interviews,
managed and maintained employee performance appraisal programs.
. Conducted highly visible, confidential, highly sensitive
investigations. Provided unbiased solutions regarding issues and or
investigations.
. Interfaced with management and peers to help align the most
effective strategic direction for the HR department and its goals
to increase organizational effectiveness.
. Periodically reviewed & briefed salary surveys- managed salary
administration, analyzed & developed compensation rates and
position models, monitored performance evaluation programs and
succession planning processes. Provided analysis for supervisors
and managers as requested during annual merit planning and/or bonus
processes.
. Worked closely with department management to assess pipeline of
talent and create strategy to identify and retain talent as well as
attract outside talent to the business in conjunction with
Corporate Staffing initiatives.
. Implemented the administration of HR policies in procedures while
ensuring compliance with all state, local and federal laws.
. Established a partnership with company legal counsel to ensure that
the policies and procedures of the company are carried out in a
manner consistent with applicable laws.
Education
. Capella University Minneapolis Minnesota; Expected Grad Year: 2013
Doctorate of Organizational Psychology
. American InterContinental University Hoffman Estates, IL February
2006
Masters of Business Administration, Human Resource Management (GPA:
3.8/4.0)
. American InterContinental University Hoffman Estates, IL November
2004
Bachelor of Business Administration, Management; American (GPA:
3.4/4.0)
Technical Knowledge
. MS Office. (Excel, Outlook, Publisher, Access, PowerPoint, MS Word)
. MS XP Professional 98 /2000 WME/NT/ WZK, MS Office Front Page, MS
Office Suite
. Lotus Notes, People Soft, HRIS, SAP-HRD-PRD, Kronos, Kenexa, E-tools
(Performance Mgt System)
References Available Upon Request
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