Manager Customer Care

Location:

Posted:

September 15, 2010

V icki Mighty

E-mail: abk4wk@r.postjobfree.com

Mobile, AL 36609

Objective

To aid in the direction of business operations, employ good operational systems to advance

operational efficiencies. Give to the company through hard work, diligence and

correlation building skills.

Qualifications

IAP Software, Windows ‘03 and ‘07, Visio, Power Point, Microsoft Word, Microsoft Excel, Share Point,

Internet, Scan and Email reports, Fax, Dictations, Type 35 WPM, Spreadsheets, Organizational Charts,

a team player, a multi-tasker, Self-starter...

Work History

United States Army, Logistics Coordinator, (various locations), 1992-2001

Mighty’s Hair Salon, Owner, Mobile, AL. 2003-2008

Responsibilities include: Managed the financial business of the salon. Maintained accurate records for

over $45k of Inventory, loss never exceeded 1%. Monitored salon tasks and handled customer care.

Controlled and supervised staffing functions…

Regis Corporation, Salon Manager, Mobile, AL. 2008-2009

Responsibilities include: Managed the daily business of 7 salons. Maintained records for over $250k of

inventory, inventory loss never exceeded 1%. Created an electronic database that would allow the

company to monitor inventory more effectively, in an effort to cut cost. Monitored salon tasks and handled

customer care, controlled and supervised staffing functions…

Swift Technical Services, Logistics Coordinator, Mobile, AL. 5/2010-8/2010

Responsibilities include: Prepare requisitions, for the “enough inventory” currently existing, to be issue for

the next section order. Maintain material necessity for future roll out time in discussion with the Branch

Manager as said by intended dates and provide this material to the necessary personnel. Accomplish all

the material needs of the Field Engineers whether by written requisitions, electronically or verbally in over

27 divisions. Generate reports and documents to be viewed by the President of the United States. Edit

and Simplify documents and reports on a local and national level…..

Education

May 2002 Bishop State Community College, Associates degree

References

Excellent references available upon request