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Customer Service Insurance

Location:
Fremont, CA, 94538
Posted:
June 30, 2010

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Resume:

Lynn Khuu

Your street address Fremont, CA *****, Tel: 510-***-****

OBJECTIVE:

To obtain a position that will utilize my experience and knowledge of

Export/Import Customer Service in a team oriented environment.

SUMMARY:

Versatile, responsible and motivated team player with proven success in the

following areas since 1989:

* Main responsibilities in Export C/S (1989 - 2007)

- Handling customer inquiries and accepting customer bookings.

- Working with CY terminals, CFS stations, truckers to ensure

timely delivery of cargo.

- Inputting bookings into computers.

- Providing vessel planners with cargo projections.

* Main responsibilities in Import C/S (2007 - 2010)

- Monitoring rail traffic from Oakland to Salt Lake city, UT and

Denver,

CO

- Processing vessels: reviewing manifests, transmitting to Customs,

requesting rail billing, monitoring rail dispatches,

monitoring local

consignee pick-up, obtaining delivery orders for door

deliveries.

- Responding and assisting email or phone callers' (broker,

forwarder,

consignee, load port, truckers, etc) queries or requests

- Monitoring Customs hold: house B/L mismatches, transfer for exams,

No Load Orders.

- Process and approve CY invoices for VACIS, and demurrage extended

free time per account's service contract.

- Handling freight cashier for : Export and Import checks

EXPERIENCE:

MOL (AMERICA) INC.

1995 - 2010

San Francisco, CA 94105

Export / Import Customer Service

INCHCAPE SHIPPING SERVICES 1992 - 1995

Export Customer Service / Documentation

WILLIAMS DIMOND & CO (shipping agency) 1989 - 1992

Export Documentation

FIREMAN'S FUND INSURANCE CO. 1989

Policy Typist

XIDEX 1984 - 1989

Adminitration : assisting 3 buyers in Purchasing Dept.

EDUCATION:

Santa Ana College 1982 - 1984

Saddleback High

REFERENCES

Available upon request



Contact this candidate