Lynn Khuu
Your street address Fremont, CA *****, Tel: 510-***-****
OBJECTIVE:
To obtain a position that will utilize my experience and knowledge of
Export/Import Customer Service in a team oriented environment.
SUMMARY:
Versatile, responsible and motivated team player with proven success in the
following areas since 1989:
* Main responsibilities in Export C/S (1989 - 2007)
- Handling customer inquiries and accepting customer bookings.
- Working with CY terminals, CFS stations, truckers to ensure
timely delivery of cargo.
- Inputting bookings into computers.
- Providing vessel planners with cargo projections.
* Main responsibilities in Import C/S (2007 - 2010)
- Monitoring rail traffic from Oakland to Salt Lake city, UT and
Denver,
CO
- Processing vessels: reviewing manifests, transmitting to Customs,
requesting rail billing, monitoring rail dispatches,
monitoring local
consignee pick-up, obtaining delivery orders for door
deliveries.
- Responding and assisting email or phone callers' (broker,
forwarder,
consignee, load port, truckers, etc) queries or requests
- Monitoring Customs hold: house B/L mismatches, transfer for exams,
No Load Orders.
- Process and approve CY invoices for VACIS, and demurrage extended
free time per account's service contract.
- Handling freight cashier for : Export and Import checks
EXPERIENCE:
MOL (AMERICA) INC.
1995 - 2010
San Francisco, CA 94105
Export / Import Customer Service
INCHCAPE SHIPPING SERVICES 1992 - 1995
Export Customer Service / Documentation
WILLIAMS DIMOND & CO (shipping agency) 1989 - 1992
Export Documentation
FIREMAN'S FUND INSURANCE CO. 1989
Policy Typist
XIDEX 1984 - 1989
Adminitration : assisting 3 buyers in Purchasing Dept.
EDUCATION:
Santa Ana College 1982 - 1984
Saddleback High
REFERENCES
Available upon request