Sharon R. Brandon
Corona, California *****
951-***-**** Email: abk4nr@r.postjobfree.com
A dynamic, highly motivated individual with over 12 years of Managerial and
Executive Administrative experience, backed with 6 years in the Healthcare
Industry. My strengths include management of 50 plus associates, the
ability to train, and supervise. Excellent communication skills and
leadership ability. Professional work ethics and a high level of
integrity. Exceptional organizational skills, priority scheduling, and
time management. Excellent troubleshooting, problem resolution and
analytical skills.
Employment Objective:
Seeking a full-time position where my 12 years of experience as an
Executive Administrative Assistant and my experience as a Business Analyst
can be utilized.
Professional Experience:
Perot Systems - St. Joseph Health System 01/2007 - 12/15/2009
IDX Business Analyst-Healthcare IT
IDX Systems (IDX versions 9.0, 4.0, 4.3 and Advanced Web).
o Experience working with the following IDX Flowcast Applications:
Billing & Accounts Receivable B/AR ; TES; Claims processing EDI 837's
& 835's File Transfer & Paper); Paperless Collection System;
Registration; Enterprise Wide Scheduling; EFG's; Statement Generator.
Customizations. DBMS Reporting. Development of Project Scopes.
Programs upgrade Management.
o Point of contact for program application to resolve medium, complex
and/or critical issues for Billing and Accounts Receivable, Claims,
and Statements.
o Day-to-day responsibilities included, but were not limited to;
Worked with end-users by setting up, troubleshooting and resolving
IT issues. Daily monitoring, maintenance and testing of computer
programs and systems. Reviewed and analyzed performance indicators
to locate problems, and correct errors.
Billing and Accounts Receivable-Monitored, and resolved issues with
regards to charge entry, registration, billing, payment
posting, statements, post receipts, invoices, insurance.
Customized Electronic Claim Forms for each Trading Partner. Setup
Electronic Billing and EDI transactions 835's and 837's. ASC X12
version 4010A1.
System configurations, Fee schedule load, and Maintenance of IDX
MCA Dictionaries, (i.e. Diagnosis, FSC, Physician, Commercial
Insurance, Locations, Modifiers, Payment Codes, Procedure Codes,
etc.)
Wrote DBMS queries to retrieve information from the database for
reporting purposes; formatted and sent to various outputs.
Managed Projects that involved other personnel and departments.
Developed training documentation and delivered training to the end-
users on new/modified deliverables.
Perot Systems - St. Joseph Health System 08/2003 - 01/2007
Executive Assistant
o Provided extensive administrative support to 4 C-level Executives, the
Directors of Site Relations, and staff of 150 associates.
o Supervised Administrative Support Staff.
o Scheduled high priority meetings and conference calls. Draft
correspondence, presentations, reports, memorandums, and other
materials.
o Managed special projects for executive team. Handled highly sensitive
documents and subject matter.
o Liaison between customer, guests, staff and facilities management.
o Responsible for coordinating extensive travel arrangements and
itineraries.
o Resource for PeopleSoft time entry, time and labor reporting; data
extraction.
o Prepared vouchers for all incoming invoices. Processed all approved
expense reports. Preparation of monthly Newsletter.
o Assisted finance department with required reporting to maintain
departmental budget.
Clothestime Stores, Inc. 11/2000 - 06/2003
Executive Assistant
o Executive Assistant to the Chairman/CEO. Highly influential in the
day-to day activities.
o Worked closely with Executive staff and Board of Directors.
o Draft correspondence and reports sensitive and confidential in nature.
o Collected and formatted business data for reporting requirements.
o Lead in the planning and execution of major events including the
annual meeting of the Board of Directors and travel arrangements.
o Maintained and tracked key operational and business metrics.
o Assisted the Real Estate/Legal Department.
o Maintained Lease Abstracts. Assisted in coordinating store openings
and closures.
Skynet Holdings, Inc. 08/1993 - 08/2000
Executive Assistant/HR
o Assistant to the President, and 3 C-level Executives of the
corporation.
o Collected business data and prepared reports.
o Completed expense reports for executives, travel arrangements,
executive meeting planner, including corporate conferences.
o Director of Human Resource. Responsible for employee personnel and
confidential files, new hire orientation, and training.
o Responsible for company claims (i.e., workers compensation, cargo, and
automobile).
o Accounts payable and accounts receivable (data entry).
McDonald's Restaurants 10/1980 - 02/1992
James T Heard Management Corp.
Store Manager
o Ten years managerial experience.
o Responsible for the overall direction of the stores employees to
achieve optimum long-term sales and profit.
o Responsible to properly staff, orientate, and train managers and
employees.
o Weekly employee work scheduling. Ordering of all product and
equipment.
o Keeping accurate records of bank deposits, sales trends, and P & L
statements.
o Responsible for all reporting metric; the completion of weekly,
monthly inventory and statistical reports.
o Success in the turn-around of the store from triple F to a triple A
establishment; in the areas of quality, service, and cleanliness,
resulting in higher profits.
Skills:
o Microsoft Office Suite NT, XP,
(Word, Excel, Outlook, PowerPoint, Publisher, Access)
o GroupWise
o Internet/Intranet
o PeopleSoft T&L
o ADP PC Payroll for Windows
o IDX
o Typist 75 W.P.M.
Technical Business Management College, Oakbrook Ill
Business Management
Cerritos College, Cerritos CA
Certificate-Computer Information Systems
References:
Will be provided upon request