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Customer Service Administrative Assistant

Location:
Austinburg, OH, 44010
Posted:
September 15, 2010

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Resume:

September **th, ****

It was with great interest I read your job posting on indeed.com.

I am enclosing my resume for your consideration.

I am available at your convenience for an interview.

Thank you for your time and consideration.

Respectfully,

Olivia Ellen Hanneman

1969 Forman Road

Austinburg, Ohio 44010

440-***-****

Olivia E. Hanneman

1969 Forman Road

Austinburg, Ohio 44010

440-***-****

WORK HISTORY

. Western County Administrative Assistant / Intake Coordinator

Ashtabula County Prosecutor's Office

25 West Jefferson Street

Jefferson, Ohio 44047

440-***-****)

September 2008 - Present,

Prepare criminal charges, create and maintain case files, organize

daily schedule, write warrants, respond to discovery requests,

prepare motions, issue subpoenas for witnesses, victim support,

intake of felony bindovers from all area courts, incoming mail

coordinator, preparing legal documents, communication with the

public and multiple law enforcement agencies, answering/directing

multiple phone lines, organizing supply quintet, assistance in

training staff on new computer software.

Attended Drug-Free Workplace and Heartsaver AED course. Attended

Defensive Driving Clinic.

. Store Manager / Small Stage Organizer

Defina's Auctions

1009 Bridge Street

Ashtabula, Ohio 44004

440-***-****)

2005 - Present

Opening store, opening cash register, beginning of the day

balancing, customer service, showing items, delivering items to

buyer, clerking, answering phones, entering new buyers, signing in

old buyers, taking bid numbers and bid amounts, cashing out

purchases, printing, sending, and receiving of invoices, end of day

balancing, issuing pay to employees, closing store.

. Server

Mr. C's Family Restaurant

2348 St. Rt. 45

Austinburg, Ohio 44010

440-***-****)

2007 - 2008,

Taking orders, cashing out customers, busing tables, customer

service.

EDUCATION HISTORY

. Geneva High School

1301 South Ridge Road

Geneva, Ohio 44041

(440 - 466 - 4831)

Graduated June 2007.

. Kent State University

330 Lake Road West

Ashtabula, Ohio 44004

(440 - 964 - 3322)

August 2007 - September 2008.

Completed various classes pertaining to Information Technology for

Administrative Professionals.

ACTIVITIES

. Austinburg Country Day's Committee

Committee Member 2005 - Present

Secretary 2010 - Present

Organizing events, organizing meetings, taking minutes during all

meetings, maintaining festivals website.

SKILLS

. Microsoft Office (Word, Power Point, Excel, Access)

. Adobe, WordPerfect, Outlook, CourtView

. Windows XP, Windows Vista, DOS

. Excellent communication and case management skills

. Proficient in use of case management software for criminal cases

REFERENCES

Available upon request.



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