Sales Quality Assurance

JASON A. BRAY **** Sassafras Drive #*** ? Fitchburg,

WI 53711 ? 608-***-****

***********@*******.***

Summary of Qualifications

Results oriented professional highly skilled in management, B2B sales,

marketing and customer service. Proven ability to exceed goals and provide

team-spirited leadership. Skilled in motivating and communicating with

employees and customers to ensure best result is obtained. Focus on

identifying potential problems, minimizing issues and formulating and

executing proper solutions. Energetic, outgoing and willing to do what it

takes to help a company prosper. Outstanding relationship building,

training and presentation skills. Intelligent, articulate, ambitious and

driven to succeed.

Professional Experience

Diamond Franchising, Inc

May 2009 to August 2010

D/B/A Jani-King of Madison

Regional Director

> Execute a sales/operations plan that generated more than 3 million

dollars in annual revenue for the world's largest commercial cleaning

franchised company.

> Manage an inside and outside sales staff ensuring all goals on a

daily, weekly and monthly basis were met.

> Oversee and operations staff that produced a top 5 customer retention

in the world.

> Plan and implement marketing campaigns to broaden specific clientele.

> Disclose potential franchise owners through the FDD registered with

the State of Wisconsin and the Federal Trade Commission.

> Support to over 50 franchised individuals in day-to-day operations of

there businesses.

> Expert in contract negotiations.

> Developed monthly and yearly sales and cancellation forecasts.

> Generated monthly corporate reports based on DRO.

> Build quality relationships with business leaders throughout my

region.

> Plan and implement a training program for sales, operations and

franchised individuals

> Attract and maintain loyalty from customers by maintaining a staff of

integrity, knowledge and accountability.

> Increased profits by 13%

Diamond Franchising, Inc March 2007 to May

2009

D/B/A Jani-King of Madison

Director of Operations

> Led an operations team that produced a cancellation rate of .56% in

2008, lowest in the companies' history.

> Oversaw franchise owners on a daily basis to ensure company standards

were being withheld

> Provide quality assurance documentation.

> Increased additional revenue sales by 35% through one time charge

contracts and additional work sales.

> Organized and ran quarterly seminars for all franchise owners.

> Helped implement specific marketing strategies with Regional Director

> Started own documentation program based on franchise owners overall

production and quality assurance scores.

> Conduct new franchise owner training program.

> Helped increase profits 22% in 2007 and 29% in 2008.

HealthCare Services Group November 2004 to March

2007

Account Manager/District Training Manager

> Hire and train all new staff members to ensure quality was being met

at all district locations.

> Ran staffs of 5 to 15 people including scheduling, proper employee

practices and payroll.

> Led marketing campaign that increased revenues in Senior and Nursing

Home/Rehab communities throughout Southern Wisconsin and Northern

Illinois.

Education

Central Michigan University

Mount Pleasant, Michigan

Business Administration/Finance

Interests

My Family, Stock Market, Golf, Outdoors and Sporting Events

References

Available upon request

Contact this candidate