Manager Customer Service

*** ********* **. 707-***-**** HM

Fortuna Ca, *5540 707-***-**** Cell

*******.*****@*****.***

Caprice Stowe

Objective: Seeking fulfilling long-term employment where I can specialize

in customer service and apply my management skills

Qualifications: Effectively recruited, trained and motivated 415 sales

representatives to achieve company sales plans within the Northern Ca.

Territory

Specialized in customer service and support by making the customers store

experience the most enjoyable.

Have overseen up to 400+ customer accounts at one time including new

customer accounts, collections and credit application approvals.

Proficient in customer relations even in delicate situations such as upset

customers or past due accounts.

Practiced in interviewing, hiring, extensive training, and scheduling for

up to 13 sales staff.

Skilled in administrative, accounting and banking responsibilities and

opening and closing procedures.

Opened many new retail stores, organized and trained managers and

employees in store operations and merchandise set up.

Planned and organized all sales meeting, leadership trainings, new

representative appointments and opportunity meetings within Northern

California Territory

Work Experience:

District Manager Avon Eureka Ca Oct. 2007- Dec.2009

Store Manager Christopher & Banks Eureka Ca. April

2000 - Dec. 2006

Store Manager Advantage Rental Eureka Ca. March 1996-

April 2000

Assistant Manager Oak Merchant Eureka Ca. Aug.

1995- March 1996

Store Manager Wet Seal Eureka Ca May

1990-January 1995

Assistant Manager Foxmoor Eureka Ca Aug 1987-

January 1990

EDUCATION: Ferndale High School Ferndale, CA Graduated 1986

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