Manager Plant
Resume:
Marsha Neurohr
**** ******** ****** *********, ** 15644 H: 724-***-**** C:
OBJECTIVE
Position that will capitalize on my leadership skills and extensive
experience in team building, process improvement and lean manufacturing.
HIGHLIGHTS OF QUALIFICATIONS
. Energetic, hands-on change agent.
. Ability to communicate the strategic vision across all organizational
levels.
. Successful leader and manager of large workforces and production
processes.
. Ability to manage staffing, budgeting and forecasting functions for a
business unit.
. Successful at leading cross-functional teams in attaining established
goals, continuous improvement and exceptional customer satisfaction.
. Demonstrated skills developing relationships with customers and
suppliers to ensure the production and shipment of superior quality
products.
EXPERIENCE
Jan. 2006 - June 2010 Philips Respironics, Inc. Murrysville, PA
Senior Manufacturing Manager
Responsible for the assembly, testing and shipping of
Patient Interface, Children's Medical Ventures,
Diagnostics, Sleep Well Ventures, Ventilation and
Lifeline products. Direct reports included Supervisors,
Manufacturing Engineers and Supply Chain Analyst.
Accomplishments included:
. Led implementation of newly-established team metrics,
QCDSM (Quality, Cost, Delivery, Safety and Morale) in
2009/2010. Small group meetings (12 minutes),
conducted by associates, measure and track these key
deliverables daily.
. Drove improvement in team's Quality metric, PPM (parts
per million defective) - from 326 PPM to 191 PPM over
15-month period.
. Drove continuous improvement activities within the team
that led to significant Cost (efficiency) improvements.
Team's overall efficiency rose from 79% to 93% over 15-
month period. Associate involvement was the key.
. Consistently closed out fiscal quarters with zero or
minimal customer backorders (Delivery metric).
. Introduced 5S to team - 5S "blitzes" held each quarter
starting in Q1, 2009.
. Supported transition of Patient Interface production to
Asia operations with minimal customer interruptions or
associate dissatisfaction.
. Led plant-wide implementation of Quick and Easy Kaizen.
From initial pilot in February, 2006 through end of
December, 2009, over 4,000 associate-driven ideas were
implemented throughout the facility.
. Supported efforts for several new product launches,
including Trilogy, company's newest life-support
ventilator. Associate involvement in early engineering
builds provided valuable feedback for improved Design
for Manufacturability.
. Plant was awarded one of ten Industry Week magazine's
"Best Plant Awards" in 2009.
Apr. 2003 - Oct. 2005 Tinnerman Palnut Engineered Products, Inc.
Brunswick, OH
Plant Manager
Responsible for profit and loss of the Brunswick
Business Unit ($11.2 million in sales in 2004). Oversaw
all plant operations, including manufacturing, quality
control, product engineering, human resources and
materials management. Team's 2004 accomplishments
included:
. Achieved an Operating Income of $2.1 million (Operating
Profit of 18.6%).
. 97.4% on-time delivery of product.
. Quality metric of 1 PPM (defective parts per million)
on approximately 90 million pieces shipped.
. 12.2 inventory turns.
. Incorporated $2.8 million worth of new business for
Ford Motor Co. with zero defects and zero customer
interruptions.
Delphi Packard Electric Systems (former Division of GM) Warren,
OH
Nov. 2000 - Apr. 2002 Global Team Leader, Material Cost Reduction
Led cost reduction efforts for global manufacturing organization.
Accomplishments included:
. Achieved $21.7 million in actual savings (against a
goal of $20.3 million) in 2001.
. Implemented process improvements to eliminate
overpayments to suppliers ($17 million in savings).
. Established divisional scrap management team to
coordinate efforts to manage byproducts throughout
North American operations.
May 1999 - Oct. 2000 Plant Manager, Engineering Prototypes and
Aftermarket Wiring Harnesses
Led manufacturing operations consisting of approximately
30 salaried and 400 hourly (IUE-represented) employees.
Responsibilities included:
. Managed $20 million operating budget.
. Attained operational improvements in Quality, Cost, and
Delivery.
. Implemented lean principles throughout the operations.
. Achieved 100% compliance to ISO-9000 requirements.
. Cultivated Union/Management relationships.
Apr. 1997 - Apr. 1999 Manufacturing Advisor/Coordinator - NUMMI Assembly
Plant (Fremont, CA)
Intensive developmental assignment aimed at learning the principles of
lean manufacturing (The Toyota Production System) through
readings, workshops, and plant floor experiences.
. Led 5S Workshops, resulting in improved workplace
organization and waste elimination.
. Taught lean manufacturing techniques to assist GM
Managers implement lean practices in their facilities.
. Functioned as "Group Leader" (Supervisor) for trim area
in Tacoma Truck Assembly operations.
. Participated on JD Power team to track and reduce
vehicle mutilations.
Jan. 1996 - Mar. 1997 Quality Control General Supervisor, Battery Cable
Product Segment
. Developed and executed annual Quality Improvement Plan.
. Led continuous improvement projects which contributed
to a reduction of defects per million of 166 in 1995 to
16 in 1997 (90% improvement).
. Coordinated resolution of customer complaints and
supplier quality issues.
. Led plant's ISO-9000 implementation and certification
(October, 1996).
Dec. 1992 - Dec. 1995 Manufacturing Services General Supervisor
Managed all Industrial Engineering, Maintenance, and
Process Engineering activities for a manufacturing plant
consisting of wire lead cutting, molding, and assembly
technologies.
. Designed and installed paced assembly lines to replace
stationary workstations.
. Coordinated Model Change activities for various vehicle
programs.
. Implemented preventative maintenance programs for
tooling and equipment.
Oct. 1988 - Sept. 1992 Production Control Scheduler
Scheduled all plant production of engine wiring harnesses
and remote-ship leads.
. Developed system for sequential shipping of engine
harnesses shipped to General Motor's Lordstown Assembly
Plant. Utilized bar coding and scanning to ensure
proper shipments.
. Improved scheduling systems and delivery to Delphi's
Mexico Operations in order to reduce in-transit
inventory.
Aug. 1984 - Sept. 1988 Production Supervisor, Lead Prep and Final Assembly
Supervised wire lead cutting and conveyor assembly
departments that supplied products to Delphi's Mexico
Operations.
. Met quality targets, maintained safety and housekeeping
expectations, controlled labor costs, and met delivery
requirements.
. Participated in development of training program for new
production supervisors.
EDUCATION University of Pittsburgh Pittsburgh, PA
Masters in Business Administration, 1984
Concentration: Operations Management
University of Pittsburgh Pittsburgh, PA
Bachelor of Science, Business Administration/Economics, May 1983
Cum Laude
Recipient of Merit Scholarship, Rotary Club Scholarship
ORGANIZATIONS Board of Directors, Hannastown Golf Club 2007 - 2009
REFERENCES Available upon Request
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