Customer Service Representative

Christy Biggs

** ****** *** ** *** **B Home: 678-***-****

Winder, GA 30680 Cell:678-***-****

********@*****.***

Objective

• To obtain a position within a company which offers a variety of challenges and

responsibilities where my skills and abilities can fully utilized.

Skills

• Excellent communication skills Able to multi-task in a high volume, fast paced facility

• Proficient in MS Word, MS Office, Excel, and QuickBooks.

Experience

Dial America, Athens, GA August, 2009-June, 2010

Sales Agent

• In-bound coordinator for Intuit Payment Solutions.

• Responsible for selling QuickBooks software, POS products, and QuickBooks merchant

services.

Barrow County News, Winder, GA October, 2007-July, 2009

Receptionist

• Receiving and distributing messages from telephone/email as appropriate, taking clear

messages and passing them promptly to the appropriate member of the team using

judgment of urgency. Other duties included: answering multiple phone lines, classified

advising, accounts payable/receivable, and deposits.

Taco Bell, Winder, GA May,2004-March,2007

Shift Manager

• Directing the daily operations of a restaurant ensuring compliance with company

standards. Other duties included: Product Preparation and delivery, customer relations,

inventory, team management ensuring the highest quality products and services are

delivered to each customer.

Automation Marketing, Winder, GA July,2003-April,2004

Customer Service Representative

• Specialize in helping companies maximize their business development opportunities.

• Scheduling sales appointments for our clients at the highest decision-maker level

appropriate with the product or service being represented.

• Conducting Customer Satisfaction Surveys to assist clients in determining strategies for

specific initiatives.

MBNA, Cleveland, OH Jan,2001-May,2003

Customer Service Representative

• Customer service coordinator for a banking company.

• Assist in distributing and selling a variety of credit cards in the Ohio area.

Education

University of Phoenix, Phoenix, AZ Present

Healthcare Administration

Winder Barrow High School, Winder, GA May,2000

College Prep Diploma

References Available Upon Request

Contact this candidate