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Customer Service Insurance

Location:
Union City, GA, 30291
Posted:
September 15, 2010

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Resume:

**** ****** *****

Commons Blvd 770-***-****

Union City GA E-mail

***** abk4ip@r.postjobfree.com

ELLEN BELL

Objective To obtain an public assistant position within a

system that will allow me to contribute my knowledge

and experience, expand my potential while

contributing to its growth.

Summary of . 9 years experience in medical field -

qualifications private practice which includes 2 years in Dental

Medicine, 2 years in Optometry/Ophthalmology 1 year

in Orthopedic Surgery.

. Managerial and insurance experience which

includes Medicare/Medicaid

. Knowledgeable in Office Mate, Dentrix,

Centricity, Microsoft Word, Excel, Power Point,

Outlook, IDX

Surgical Scheduling

. Excellent problem solving, customer service

and communication skills

. Familiar with clearinghouses

HIPAA Complaint

Work experience

City of Atlanta Police Department

3/2010-present Atlanta, GA

Police Recruit

10/2007-2/2010 Lawrence Vision

Lithia Springs, GA

Office/ Billing Manager

Responsible for supervising and running daily

operations for office to include scheduling

appointments, answering phones, maintaining patient

records and all front desk duties

Performed daily functions to include physician

billing, insurance follow up, insurance

verification, insurance authorizations, surgical

scheduling and collections. Managed A/R

Maintained patient accounts

Obtained Physician credentialing and established

provider online provider accounts with vendors and

insurance companies.

Managing performance and development of staff

Assigning and coordinating staff load

Marketing for the practice

01/2008-present Managed all areas of optical retail shop to include

the sale and maintenance of inventory of eyewear and

contact lenses.

Prescreened patients and performed Visual Acuities

on patients

Atlanta Eye Center (Contract per diem Position)

Atlanta,GA

Billing Consultant

Trained staff in billing practices for office

Assisted in clean up of outstanding A/R

Posted charges, Submitted claims

Insurance follow up

Posted payments

9/2006-9/2007

Spectacles Plus Eye Care

Forest Park, GA

Office Manager/Administrative Assistant/Billing

Coordinator

Responsible for supervising daily functions of 4

local offices.

Performed daily functions which include medical

billing, insurance verification, surgical

scheduling,

Bookkeeping, accounts payable and receivable,

payroll, employee and physician scheduling

Prepared reports, implemented sales goals, scheduled

meetings, investigated and resolved customer

complaints

Prepared daily deposits

Managed all areas of optical retail shops to include

the sale of eyewear and contact lenses.

3/1999-1/2006 Long Island Jewish Medical Center New Hyde

Park NY

Patient Service Assistant - Dental Medicine and

Orthopedic Surgery, Unit Receptionist -

Dialysis and Labor and Delivery

Physician Billing - entering patient charges,

collecting and posting payments, insurance follow

up, verification of benefits, completion of medical

forms

Surgical scheduling - preparing patients for

upcoming surgical procedures, scheduling surgeries

with hospital Operating Room, obtained insurance

authorizations

Education Front desk - greeting patients answering phones,

prepared charts, scheduling appointments, data entry

2005-2006

2000-2003

Queens College

Flushing, NY

88 credits completed toward BA degree in Psychology

Nassau Community College

Garden City, NY

Received Associates Degree in Liberal Arts



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