Customer Service Manager

***** ****** **, ******** ** ***** 661-***-**** Maudell J. Anderson

Objective To secure a challenging career position with a

progressive company that offers growth

opportunities.

Experience 2002-2010 Wal-Mart Palmdale, CA

Direct Sales Distribution

Checking in vendors, shipping & receiving

merchandise.

Account all inventory incoming, invoices, filling,

and data entry.

2000-2002 Wal-Mart Palmdale, CA

Customer Service Manager

Supervised 15-25 cashiers, data entry, set

employees schedules, communicated with customers to

resolve problems, trained new employees, and

handled all special orders.

1997-2000 Consolidated Stores Company Pasadena, CA

Customer Service Manager

Full supervision of store, trained employee on

store policies, bookkeeping, filling, answering

telephones, scheduling and setting appointments,

shipping and receiving, opening and closing store.

1996-1997 Import Gaskets Ajusa Corporation

Glendale, CA

Inventory Clerk

Compiled data from sources such as contracts,

purchased orders, invoices, requisitions, and daily

accounting reports.

Review files to determine unused and recommend

disposal of excess stock.

1994-1996 Pep Boys Inc. Glendale, CA

Customer Service Representative

Communicating with customers by phone or in person.

Received automotive parts which were ordered for

installation or change in service, and filled out

order forms.

Determined charges for service requests and issues

and distributed customer's orders through Microsoft

programming.

Education 1984-1988 Birmingham High School Van Nuys, CA

High School Diploma

References Available upon request.

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