Customer Service Manager
Resume:
Leisha Vance
Fayetteville, AR 72701
email: abk4bk@r.postjobfree.com
Education Ph.D., Environmental Dynamics, University of Arkansas,
Fayetteville, AR (August, 2010)
Research interests: renewable energy, campus energy
consumption, fostering and creating community
sustainability, sustainability metrics. Dissertation: THE
CAMPUS DEMOTECHNIC INDEX: A Comparison of Technological
Energy Consumption at U.S. Colleges and Universities.
Chair: Dr. Stephen Boss.
Master of Science in Horticulture, University of Arkansas,
Fayetteville, AR (Spring, 2004)
Thesis topic: Use of Processed Poultry Feather Fiber as an
Alternative to Sphagnum Peat in Greenhouse Crops Growth
Substrates
Bachelor of Science in Business Administration in Marketing
(Honors), University of Arkansas, Fayetteville, AR (May,
1987)
Associate Degree in Computer Science, Stephens College,
Columbia, MO (May, 1983)
Professional
Experience
07/08-present Research Assistant, Facilities Management, University of
AR, Fayetteville, AR
Research and generate Campus Demotechnic Index
Assist in campus sustainability endeavors
Collect and report data for campus greenhouse gas emissions
Oversee and coordinate student data entry activities
08/06-06/08 Teaching Assistant, University of AR, Fayetteville, AR
Soil Science Drill
Principles of Horticulture Lab
10/04-8/06 Project/Program Manager, RiceCAP, University of AR,
Fayetteville, AR
RiceCAP Webmaster, Listserv manager
Event management
Information dissemination
Project coordination
Budget management
Graphics/presentation & computer/technical support
03/05-08/06 Customer Service Associate, Lowe's Garden Center,
Fayetteville, AR
Advised and instructed customers regarding Garden Center
purchases
Assisted in product placement/arrangement
Conducted How-to seminars for container and garden projects
Other miscellaneous retail tasks (inventory management,
cleanup, etc.)
2/04-8/04 Propagation Horticultural Practices Foreman, Carlton
Plants, Dayton, OR
Plan and oversee all pesticide use at propagation
Oversee fertilization practices
Nutrient monitoring and testing of potting media
Crop quality monitoring
Inventory tracking and maintenance
3/93-1/04 Research Specialist III, University of AR, Fayetteville, AR
Data accrual and management
Graphic and web site design and maintenance
Programming and documentation
Computer troubleshooting and support
2/92-3/93 Child Care Eligibility Specialist, Department of Human
Services, Fayetteville, AR
Child care provider instruction and coordination
Child care assistance application processing
Contract setup and completion
Four-county area budget management
Program promotion
9/89-2/92 Social Services Representative I, Department of Human
Services, Fayetteville, AR
Client interviewing and certification process
Caseload management (225 cases)
Report preparation and maintenance
5/88-5/89 Departmental Statistics and Computer Specialist, J.B. Hunt
Transport, Inc.
Data collection, processing and report generation
Hardware/software needs assessment
9/87-5/88 Advertising Specialist, J.B. Hunt Transport, Inc.
Advertising campaign for driver recruitment
Seminar coordination
Advertising agency coordination
Other Experience
January, 2010 Attended the NCSE (National Council for Science and the
Environment) Conference: The New Green Economy.
April, 2009 Organized, directed and collaborated with a team of
Environmental Dynamics students to develop and submit a
project proposal to increase and promote sustainability at
the University of Arkansas - Fayetteville Campus.
November, 2008 Attended the AASHE (Association for the Advancement of
Sustainability in Higher Education) 2008 Conference & Expo:
Working Together for Sustainability - On Campus and Beyond.
07/08-present Served on the Energy Working Group of the Campus
Sustainability Council
07/08-12/09 Served on the Campus Climate Action Plan Committee
February, 2007 Attended the Rocky Mountain Sustainability Summit, Boulder,
CO
01/05-08/06 Volunteer, Botanical Garden of the Ozarks, Fayetteville, AR
1999-2000 Master Composter
1999-2000 Container Plant Grower, University of Arkansas Horticulture
Club
Plant Sale
Managed production, promotion and sales of $12,000 plants
2001 American Society of Horticultural Science Meetings
2001, 2003 Southern Region American Society of Horticultural Science
Meetings
2000, 2002 University of Arkansas Horticultural Study Tours
Scotland: Royal Botanical Garden, Edinburgh
London: Royal Botanical Garden, Kew
Chelsea Garden and Flower Show
Crathes Castle and Garden
Drummond Castle and Garden
St. Louis: Missouri Botanical Garden, Whitmire Arboretum
Publications Paper
Evans, Michael R. and Leisha Vance. 2007. Physical
Properties of Processed Poultry Feather Fiber-containing
Greenhouse Root Substrates. HortTechnology 17 (3), 301-304.
Paper
Vance, Leisha A. and Curt R. Rom. 2002. Chill and Heat
Accumulation at Four Sites in Arkansas, 1990-2000.
Horticultural Studies 2001, Research Series #494,
University of Arkansas Agricultural Experiment Station,
Fayetteville.
Presentations PowerPoint Presentation
Leisha Vance. "An Update of the Campus Demotechnic Index:
A Comparison of Technological Energy Consumption at U.S.
Colleges and Universities." 4/2010. Ecomunch, Biology
Department Lunch Seminar, University of Arkansas,
Fayetteville, AR.
Poster Presentation
Leisha Vance, Stephen Boss. "THE CAMPUS DEMOTECHNIC INDEX:
A Comparison of Technological Energy Consumption at U.S.
Colleges and Universities." 2010 NCSE (National Council for
Science and the Environment) Conference, Washington, DC.
Poster Presentation
Leisha Vance, Stephen Boss. "THE CAMPUS DEMOTECHNIC INDEX:
A Comparison of Technological Energy Consumption at U.S.
Colleges and Universities." 2008 AASHE (Association for the
Advancement of Sustainability in Higher Education) Meeting,
Raleigh, NC
PowerPoint Presentation
Leisha Vance. "THE CAMPUS DEMOTECHNIC INDEX: A Comparison
of Technological Energy Consumption at U.S. Colleges
and Universities." 10/2008. Ecomunch, Biology Department
Lunch Seminar, University of Arkansas, Fayetteville, AR.
Poster Presentation
Leisha Vance, Michael R. Evans and Gregory T. Bujarski.
"Use of Processed Poultry Feather Fiber as an Alternative
to Sphagnum Peat in Greenhouse Crops Growing Substrates,"
2003 Southern Region American Society for Horticultural
Science Meetings, Mobile, AL
Awards and Honors 1st place, Abstract to Contract Graduate Student Poster
Competition, Social Sciences category, February, 2010. "THE
CAMPUS DEMOTECHNIC INDEX: A Comparison of Technological
Energy Consumption at U.S. Colleges and Universities".
1st place, Student F1rst Sustainability Competition, April,
2009. Submitted and presented a project proposal:
"Sustainability Project Proposal for the University of
Arkansas - Fayetteville".
Member of Sigma Xi, The Scientific Research Society.
04/08-present.
HERMES Mentor Appointment (Honors ENDY Research Mentoring
Experiences for Students), University of Arkansas,
Fayetteville, AR. 02/08-present.
Walton Doctoral Fellowship, University of Arkansas,
Fayetteville, AR. 08/06-present.
1st place, Gamma Sigma Delta M.S. Poster Presentation
Competition, February 2003. Poster title: "Processed
Poultry Feather Fiber as an Alternative to Sphagnum Peat in
Greenhouse Substrates".
Special Skills Proficiency in SYSTAT, SNAP 8 Professional, Microsoft
Office applications, Microsoft FrontPage, Adobe Photoshop,
Macromedia Freehand, Macromedia Flash, SAS programming,
WebCT and Meeting Maker.
REFERENCES
Leisha Vance
733 S. Paris Ave.
Fayetteville, AR 72701
email: abk4bk@r.postjobfree.com
Dr. Stephen K. Boss Dr. Jennie S. Popp
Director, Environmental Dynamics Associate Professor
Program
Agricultural Economics and
Department of Geosciences Agribusiness
113 Ozark Hall Agriculture Bldg. Room 218B
University of Arkansas University of Arkansas
Fayetteville, AR 72701 Fayetteville, AR 72701
Phone: 479-***-**** 479-***-**** (Phone)
Fax: 479-***-**** 479-***-**** (Fax)
e-mail: abk4bk@r.postjobfree.com email: abk4bk@r.postjobfree.com
Mr. Mike Johnson Dr. Jon Johnson
Associate Vice Chancellor Executive Director, Applied
Sustainability Center
PHPL B0125
University of Arkansas WCOB 475G
Fayetteville, AR 72701 University of Arkansas
Fayetteville, AR 72701
Phone: 479-***-****
email: abk4bk@r.postjobfree.com Phone: 479-***-****
email: abk4bk@r.postjobfree.com
Dr. Jim Correll Ms. Diana Danforth
Professor Senior Research Associate
PTSC 217 Department of Agricultural Economics
University of Arkansas and Agribusiness
Fayetteville, AR 72701 AGRI 222
University of Arkansas
Phone: 479-***-**** Fayetteville, AR 72701
email: abk4bk@r.postjobfree.com
Phone: 479-***-****
Fax: 479-***-****
email: abk4bk@r.postjobfree.com
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