Donna O'Connor

**** **** ****** ***, ******* Park, GA 30349 . 404-889-

**** . abk4bb@r.postjobfree.com

OBJECTIVE

To obtain a position in human resources and or staff training and

development.

EDUCATION

University of Phoenix

Associates in Human Services Management GPA: 3.8

FL

Associates in Human Services Management; currently pursuing a Bachelor's

of Science in Human Resources Management, expected completion in 2011

Msgr. Scanlan High School

High School Diploma General Academics GPA: 3.5

Bronx, NY

2009

1987

EXPERIENCE

The ARC of Martin County, Inc Residence Manager/Trainer Stuart, FL

March 2006 to April 2010

Managed the daily operations of a group home for developmentally

disabled men, Duties included assisting

residents with money management, medical oversight, creation of personal

goal, and supervision of direct care staff. Trained agency staff in

American Red Cross CPR and crisis prevention.

Liberty Medical Supply

Patient Enrollment Specialist

Port St. Lucie, FL

December 2005 to January 2006

Enrolled new patients with Medicare Part D into the home delivery of

prescriptions.

Bank of America

Teller

Port St. Lucie, FL

February 2005 to December 2005

Processed transactions for customers in the drive thru, processed large

deposits for local businesses, processed change orders for large

businesses, generated new account opportunities for customer service

agents

The Center for Family Support April 1995 to

December 2002

Quality Assurance Specialist

New York, N.Y.

Monitored and reviewed programs that provided services to people with

developmental disabilities by conducting audits and technical

assistance; reviewed and tracked all incidents as the Incident Review

and Human Rights Committee Chairperson; conducted investigations for

allegations of abuse and reportable incidents; provided trainings to

agency staff.

CERTIFICATIONS

American Red Cross Instructor

Crisis Prevention Institute Instructor

KEYWORD SUMMARY

Organized, conscientious worker, good work ethics, motivated, great

communication skills, excellent writing skills, detailed oriented,

professional attitude, dedicated.

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