Customer Service High School
Resume:
Donovan Tezeno
**** ******** **. *** ******, LA *0560
337-***-**** • **********@***.***
OBJECTIVE
To use my knowledge in customer service and my skills of an office clerk, to obtain a job
with growth, stability and opportunity for advancement.
PREVIOUS WORK
Super One Foods
January 2007 – Present
Certified Cashier\Front End Manger
•performing daily cashier tasks as checking out customers, return unwanted items
to the shelves, and maintain a clean and orderly checkout area
•know different policies and procedures for accepting different type of payments
•being able to recall produce items
•handle customer request and complaints
•supervise cashiers and make sure the front end is running properly
September 2008 - September 2009
Certified Office Cashier
•handling store deposits, cash control, change orders and vendor payments
•operating the customer service window, selling money order, lottery tickets,
western unions, check cashing, returns and refunds and answer routine questions
and customer complaints
•record and file store reports, counting cashier drawers, answer telephones,
monitor and direct the work of the cashiers
Lowes
November 2008-January2009
Customer Service Associate II
•customer service desk- answering customer questions, assisting customers with
their accounts, checking out customers, and answering telephones
•returns\refunds
•controlling shrink
EDUCATION
Delcambre High School
August 2004 – May 2008
High School Diploma; GPA: 2.5 overall
South Louisiana Community College
August 2009 – Present
Major: Business Administration, Minor: Human Resources; GPA: 2.75
Volunteer Experience
Super One Foods Community Connections
September 2008-Until Now
• volunteering my time for the community for special events in the parish
Awards
•Cashier of the year (2009-2010): Super 1 Foods
•Certificate of Participation (2007-2008): Educational Talent Search Program at University
of Louisiana at Lafayette
REFERENCES
April Bodin
Midsouth Bank; Assistant Manger
New Iberia, La
Rusty Phillips
Medical Management Options; Social Worker
Baton Rouge, La
Stacey Anderson
Rite Aid Pharmacy; Pharmacy Manger
Abbeville, La
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