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Customer Service High School

Location:
Bakersfield, CA, 93313
Posted:
September 15, 2010

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Resume:

**** ****** ***

Bakersfield, CA *****

661-***-****

Email:

********@*****.***

Susan Renee Coon, CPhT

Objective Primary goal is to join a pharmaceutical organization that is

in need of an honest, reliable, self-starter with skills in

all pharmaceutical applications, computers, and public

relations to managerial skills.

Skills Certified Pharmacy Technician. Licensed in California and

Nebraska. Pharmaceutical techniques including pouring and

counting, compounding, dosage and calculations,

abbreviations, data entry, laws and regulations, oral

communication, merchandising, shipping and receiving,

customer service, retail sales, artistic and creative

background. Computer skills (Microsoft Word, Excel, Power

Point, Quicken, QS1, ADSRX, NRX and extensive Internet

research). I have dealt with Medicare, Medicaid, as well as

private insurance on a daily basis along with the required

paperwork. I have also been in charge of central billing,

posting charges and payments as well as collections. I taught

and trained all new employees at Family Thrift Center

Pharmacy.

Education [ 2005-2006 ] Chadron State College

Scottsbluff, NE

Calculus, Microbiology, Sports Fitness

I attended classes through Chadron State College to complete

some prerequisites to go on to pharmacy school.

[ 2003-2004 ] San Joaquin Valley College

Bakersfield, CA

Associate of Science Degree

GPA 4.0, Dean's List all Terms, Honor Student

[ 1984-1988 ] American Schools

Chicago, IL

High School Diploma

Employment [ April 2005-September 2009 ]

Family Thrift Center Pharmacy

Scottsbluff, NE

Pharmacy Technician

As an employee at the Family Thrift Center Pharmacy I was

able to work in all the different areas of the pharmacy. As a

tech I was inputting, filling, customer service, billing,

shipping, receiving, checking in orders, scheduling, and

problem solving. I communicated on a daily basis with private

insurance companies, Medicare, Medicaid, and Drug Companies.

I have done Medicare and Medicaid paperwork as well as prior

authorizations and MC-6 Forms. I am very familiar with the

drugs and their significant uses. I enjoyed my job there and

hated to leave. I had the privilege to learn two different

systems. I learned NRX and ADSRX. I also did a lot of minor

repairs to the printers and computers. I trained new

employees on the system and within the pharmacy.

[ January 2005-May 2005 ]

The Burlington

Scottsbluff, NE

Bartender/Server

Worked in the lounge of the county keno. Served drinks and

food, assisted with management, shopping, organizing events,

bookkeeping, lottery, and was very customer oriented. I

worked this job to support my family as I diligently searched

for a pharmacy job.

[ August 2004-October 2004 ]

San Joaquin Valley College

Bakersfield, CA

Federal Work Study

Worked in the learning resource center, assisted students

with computers, checked in and out books and videos, light

cleaning and straightening, made copies, basic computer

function repairs, pull job leads from the Internet and post

them.

[ February 2000-March 2003 ]

Tehachapi Unified School District

Tehachapi, CA

School Bus Driver

Qualified for a Class B License and Special Certificate

required by state law to drive a school bus, drove various

routes and field trips, handled anywhere from one to eighty

students at a time, earned high evaluation scores,

participated in the annual school bus rodeo, completed

paperwork accurately and on time.

References

Marjorie Abbott

Phone: 308-***-****

Mindy Mehling

Phone: 308-***-****

Clark Griffith

Phone: 308-***-****

Vin Hoffman

Phone: 303-***-****



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