Customer Service Data Entry

Virginia Hernandez

*** ******* **. ***. ***

Monmouth, OR 97361

503-***-****, 971- 208-1667 cell

abk43g@r.postjobfree.com

Clerical Office Support

Skills: Multi-line telephone

Set up, organize and maintain files (alphanumeric, date)

Key 40+ WPM, 10-Key by touch

Accurate Data Entry

MS Word, Excel, Access, Outlook, many other programs

Draft documents/correspondence, schedule by computer/book

Operate and maintain printers, large-format printer/scanner, copiers, fax, typewriter

Work Experience:

Answered multi-line phones, screened and routed calls to appropriate recipients

Accessed mainframe database systems to enter and extract pertinent data/information

Demonstrated excellent internal and external customer service

Sorted, date stamped and distributed mail

Produced and edited documents, letters and forms

Set up, organized, maintained, and archived file systems

Observed confidentiality while working with personnel and sensitive information

Proactively sought to improve systems, eliminate waste and create added efficiencies

Pulled and returned files; recorded status of files on file charge-out system

Responded to inquiries from homeowners and businesses in person and over the phone

Scheduled tours and appointments using computers and date books

Paid vouchers after verifying eligibility and signatures

Worked independently and as a team member

Employment History:

Valmont Microflect

Document Control Specialist

Spectrum Electric

Office Assistant/Receptionist

Galt Foundation (Temporary positions)

Receptionist Oregon DAS, Procurement

Data Entry Mid-Valley Behavioral Care Network

Receptionist Marion County Assessor Office

Records Clerk Workers Compensation Div., Operations Section

Junior Clerk DMV, Suspension Unit

Receptionist Western Oregon University, Admissions

Records Management Oregon Employment Department, Personnel

Consumer Business Office Spec. Division of Finance & Corporate Securities

Data Entry Oregon Secretary of State, Elections Division

Office Specialist 2 Oregon Department of Human Services

Education:

Chemeketa Community College

Associate of Applied Science degree in Business Technology, Medical Option

Western Oregon University

Virginia Hernandez

277 Edwards Rd. Spc. 126

Monmouth, OR 97361

503-***-****, 971- 208-1667 cell

abk43g@r.postjobfree.com

Science major, Art minor

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