Customer Service Design

Cashier

Experience

Objective

Experience

Freelance Graphic Designer, Riverside, Ca

Jennifer A. Hoffman

**** ********** **., ********* ** 92505 714-***-**** –abk43d@r.postjobfree.com

Obtain a position as a team player in a people oriented organization where I can maximize my customer service experience

in a challenging environment to achieve the corporate goals

Present

Designed annual mailings/postcards – from concept to final production.

Developed various marketing collateral for children’s events. Designed each piece of collateral based on the branding of

each companies event.

Assisted in yearbook design and production for little league teams – pre and post production, from concepts to layout. Photo

scanning, retouch and sizing. Estimating, pre flight, and final design to printer.

Power Toyota, Irvine, Ca

July 2005 – April 2006

Receives cash checks and credit card payments from customers; records amount received

Closed or final all repair orders for which funds have been received in computer system

Use dealership software programs for input and retrieval of information, such as determining the status of customer’s

vehicles

Separate repair orders and forward them to the proper place for use by accounting and/or the Warranty Administrator

Proof all repair orders for completeness and accuracy

Maintain cleanliness of dealership by picking up any trash observed and notifying custodian of any spills

Be friendly, professional, courteous and efficient when working with all customers and fellow employees

Maintain professional, well groomed appearance

Perform other duties as assigned

Disney Ice Rink, Anaheim, Ca

October 2003 – July 2004

Count money in cash till at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Greet customers entering establishments

Post charges against guests accounts

Birthday party host coordinator

Set up and prepare food for the party. Cut and serve the cake and help with the birthday child and guest with ice skating and

organized party take down

Open and set up snack bar

Culinary Hostess

Homemaker

Cashier Room Service

Trained in CPR and First Aid

Good communication and positive interaction with guest and fellow employee

The Walt Disney Company, Anaheim, Ca

March 2003 – December 2003

First in the Disney Experience

Service oriented, punctual, courteous, excellent guest relation

Duties included taking orders by in hotel phone for room service

Post charges against guests accounts

Receives cash checks and credit card payments from guest

Maintain professional, well groomed appearance

Hoffman’s, Anaheim/Riverside, Ca

November 1999 – Current

Overseeing the care and maintenance of the home

Keeping the house clean, neat and free from possible hazards to children assigns and schedules housekeeping duties to

children according to their capabilities

Preparing meals, ensuring there are always groceries in the hours, planning shopping lists and trips

Juggle chores and ensuring that children get to appointments, games and activities at the correct time

Supervise homework

Maintaining the house hold budget

Teach the children good health and personal habits and make sure that they have proper medical and dental care

Coach(soccer 1 year) and team mom(baseball and soccer 9 years)

The Walt Disney Company, Anaheim, Ca

July 1992 – November 1999

Interact with Guests everyday by sharing information, answering questions and providing great Guest Service!

Taking orders

Operating a point of sale system(POS register), cash handling, credit cards, checks

Fulfilling orders

Food preparation and planning

Jennifer A Hoffman

4207 Gardendale Ct, Riverside, Ca 92505 714-***-**** abk43d@r.postjobfree.com

References

Interests

Education

Bachelor of Science in Visual Communications

General cleaning throughout the day

Stocking items and keeping inventory

Fry cook cooked and prepared the food for the shift

Lead supervised a food service operation using independent judgment and initiative of 10 20 people

Supervised the cast members duties include planning, organizing and directing work, training cast members

Teach and enforce safety and sanitation regulations

Cash handling for the open and the close of a shift.

Westwood College, Upland, Ca

May 2010

Alpha Beta Kappa 2008

Dean’s List – March term 2007, May term 2007 August term 2007,

October term 2007, March term 2009, May term 2009, August term 2009

Acquired the ability to multi task, be flexible with job duties, prioritize responsibilities, meet deadlines and work as a team

member. Learned the importance of good communication and positive interaction with clientele and co workers.

Demonstrated the ability to overcome challenges and handle additional tasks. Consistently went above and beyond what

was required. Exhibited the ability to bring out the best in others, extremely encouraging and optimistic.

References are available on request.

Jennifer A Hoffman

4207 Gardendale Ct, Riverside, Ca 92505 714-***-**** abk43d@r.postjobfree.com

Contact this candidate