Medical Customer Service

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About Us

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Unlimited Transcription Solutions Corporation is professionally managed by

a team of skilled medical transcriptionists and medical transcription

editors headed by a pioneer in the medical transcription industry here in

the Philippines. There are only two remaining pioneers who had their

training with the very first transcription company in the Philippines,

Chartnet Philippines, Inc. So before anyone knew what medical transcription

was, our Vice President for Business Development and COO was already

getting her first batch of clients from different prominent hospitals in

the United States.

The UTSC team believes that manpower management is an indisputable facet of

our organization. The team's drive for each medical transcriptionist to

yield a minimum of 800 lines per 7-hour production time as well as deliver

not less than 98% output quality is considered to be the company's driving

force. Hence, it is vital that each member of the team be enlightened and

fostered to achieve his or her maximum potential. Our workforce conceives

and maintains first-rate compensation, salary and incentive schemes,

appraisal programs, and feasible career advancement.

As part of the Unlimited Solutions Corporation family, which prides itself

on being at the cutting edge of information technology, we offer our

clients no less than the best transcription service the industry can offer.

Quality customer service and satisfaction is always in our minds, and we

aim to provide more than what is expected of us. It is our second nature.

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The most important asset of any company is its people. Our team of highly

experienced, skilled, and dedicated medical tran- scriptionists and medical

tran- scription editors is composed of physicians, registered nurses,

medical technologists, and oth- er healthcare professionals. As you can

see, we are not stran- gers to the medical fraternity. We know the

difference between hearing and listening. We do not just type what we hear,

but we are also involved in what is happening in the report.

Having been exposed to the American culture through media and other means,

various English accents and dialects will not be a problem to our

experienced staff. Aside from that, as part of our continuing education

program, they are also trained to recognize the American intonation

patterns as well as pronunciation.

Add to that their extensive knowledge of medical terminology and

procedures, anatomy and physiology, disease processes, signs and symptoms,

medications, and laboratory tests and procedures.

In many other healthcare institutions and companies, secretaries and

administrative assistants are asked to transcribe. People are under the

impression that, if people can hear and type, they can transcribe. However,

that is not the case, transcription is not about hearing but about

listening and understanding. Here at UTSC, your reports are made by people

who are also part of the medical community and, are concerned about the

welfare of patients.

We require our staff to undergo HIPAA privacy training to ensure continuity

of our commitment to privacy and security of identifiable patient

information. They are all well informed and knowledgeable of medical

transcription guidelines and practices following the HIPAA regulations to

safeguard the privacy and personal health information of your patients.

We are committed to deliver accurate and timely results, adhering to the

American Association of Medical Transcription (AAMT) Metrics and Standards

for Measuring Quality to maintain our standard of excellence.

Please do not hesitate to contact us through the numbers reflected below.

We would appreciate any feedbacks or inquiries that may arise from our

proposition.

CRISTINA G. GALON

Account Specialist

UNITED STATES

278 Fair Oaks Street, San Francisco,

California, USA 94110

Toll Free Number: +1-888-***-****

Phone: +1-201-***-****

Fax: +1-201-***-****

SINGAPORE

343 Upper Bukit, Timah, Singapore

580196

Phone: 65-6520-8701

Fax: 6524-1829

PHILIPPINES

Unit 1701 Centerpoint Bldg,

Julia Vargas Avenue, cor. Garnett Road

Ortigas Center, Pasig City

1605 Philippines

Phone: 470-7904

Fax: 632-***-****

Email: abk431@r.postjobfree.com

Website: http://www.theunlimitedtranscriptions.com

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