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J E S S I C A WA L S H
OBJECTIVE
Looking for position in a great office atmosphere
WORK OF EXPERIENCE
August,2009 Present Flextronics/Verizon Wireless Columbus, Ohio
Technician/Universal Sales Representative
Provide face to face frontline customer support and device sales in the technical
service department
Perform troubleshooting on laptop and handheld devices
Handle billing questions and payments
Establish strong rapport and trust with customers
Accurately document customer transactions
July,2010 Present Dr. Mathias Columbus, Ohio
Front Desk Help
Help answering multi line phone system
Check patients in and confirm dental insurance
Scheduling appointments/Confirming appointments
Filing
Other general office duties
January,2008 Jan,2010 Wendy’s Training Store Obetz, Ohio
Assistant Store Manager
Trained managers and employees daily
Supervised shifts of up to 14 employees
Maintained controllable such as: food cost, labor, inventory
Assisted general manager in certification of training store
Wrote weekly employee and manager schedules
EDUCATION
September, 2007 March, 2008 Columbus State Columbus, Ohio
Undetermined Major
Some college work completed
R EFERENCES AVAILABLE UPON REQUEST