Customer Service Sales

B r a n don O r tega

**** **** * **** * i rc le

E l len ton, F L 34222

Phone : Cel l 804-***-****

Ob ject ive: A cha l leng i ng posi t ion t h a t a l lows me to con t r i b u te my sk i l ls

a n d w i l l i ng ness to lea r n towa r ds t he g rowt h of t he company.

Genworth Financial

Customer Care / Annuity Specialist

April ’08 - Sept ‘09

Mngr. Michael Ki t t inger

Richmond, VA

• Duties -

• Duties -

• Duties -

Vangent

Customer Care / Mail Clerk

Sept '07 - Jan '08

Mngr. Michael James

Chester, VA

• Duties – Assisting customers with changes and updates to account.

• Duties - Making sure that all important information for customer is recieved.

• Duties – Creating and maintaining updated customer info in excel sheets.

Adecco

Forklift Operator

Feb’07 – Oct ‘07

M ngr. Ty Anderson

Richmond, Va

Duties - Operating forklift / Loading t rucks.

Duties - Maintaining documents for all orders shipped.

Duties - Paying very close attention to detail in order to minimize costs to

company.

Comcast Cable Corporation

Customer Service Representative

Mar '05 – Dec ‘06

Mngr. Troy Griffin

Richmond, Va

Duties - Sales of products and services.

Duties - Assist customers with their questions and inqui ries pertaining to

t heir bills and statements

Duties - Handling and repairing services for dysfunction of Cable, Phone or

I n ternet.

Duties - Building and maintaining a professional and friendly relationship

w ith customers.

Lucy Corr Nursing Home

Laundry Assistant

Aug '04 - Feb '05

M ngr. Gertrude Greene

Chesterfield, Va

Duties - Cleaning and drying residents clothing.

Duties – Maintaining clothing and ensuring sure everything was returned to

residents in a timely manner

Duties - Helping to assist new hires with the daily routines of the

organization.

West Broad Volkswagen

Sales Associate

Feb '04 - July '04

Mngr. James Anderson

Richmond, Va

Duties - Sales of cars to meet sales quota.

Duties - Assist customers in understanding the benefits of the vehicle of

t heir in terest.

Duties - Training and preparing to answer customers questions about

various vehicles.

Duties - Building and maintaining customer relationships.

Education

H igh School - Graduated from L loyd C. Bird class of 2003.

References

Vangent

Mngr. Michael James

10658 W. Hundred Road

Chester, Va 23832

Comcast Cable Corporation

M ngr. Troy Griffin

5401 Staples M ill Rd.

R ichmond, Va 23228

P h. 804-***-****

Lucy Corr Nursing Home

Mngr. Gertrude Greene

6800 Lucy Corr Blvd

Chesterfield, Va 23832

Ph # 804-***-****

West Broad Volkswagen

Mngr. James Anderson

9001 West Broad St

Richmond, Va 23294

Ph # 804-***-****

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