Customer Service Assistant
Resume:
Fred W. Cheatham
Savannah, GA 31419
E-mail: abk3xe@r.postjobfree.com
PROFESSIONAL OBJECTIVE
To obtain a position with an established company that offers an opportunity
for advancement.
SUMMARY
Over thirty years experience in the clerical field with the willingness and
ability to learn a variety of duties quickly.
EXPERIENCE
Customer Service Representative
City of Savannah-Property Maintenance
October 2006-January 2009
Savannah, GA
Input complaints received from residents regarding unkempt/unsafe property,
derelict vehicles and landlord housing code violations. Input the daily
log sheets of the Inspectors. Generated and mailed certified letters.
Gathered information for newspaper advertisements.
Customer Service Representative
Cahaba, GBA January 2002-
November 2005
Savannah, GA
Answered telephone inquires from Medicare Providers regarding the status of
Medicare Claims submitted for payment. Also worked as a Data Entry Clerk
inputting claims prior to being promoted to a Customer Service
Representative.
Cashier
City of Savannah-Parking Services August
2001-May 2002
Savannah, GA
Determined and collected hourly parking fees, issued monthly parking
passes, posted monthly parking payments to the appropriate accounts and
balanced cash drawer.
Administrative Assistant to the Director of Financial Aid
Savannah College of Art & Design
December 2000-July 2001
Savannah, GA
Processed incoming mail, determined student eligibility for Grants and
Scholarships, worked on student mailings and tracked completed files for
the processing of student financial aid awards.
Program Assistant I
University of Wisconsin-Milwaukee May
1987-April 2000
Milwaukee, WI
Graduate Program Services - April 1997 to April 2000
Used independent judgment and initiative to run the office, maintain
student records, schedule advising appointments, supervise student workers
and give out appropriate degree information, especially during the absence
of the MBA/MS Program Manager.
Department of Fine Arts Advising - March 1994 to April 1997
Required staying informed of the changes to the School of Fine Arts'
policies and procedures and the ability to run the office during the
absence of the Administrator of Student Affairs.
Department of Enrollment Services - May 1987 to March 1994
Performed clerical duties pertaining to the processing and maintenance of
prospective student records.
Processing Associate/Clerical Assistant II
Firstar Bank
September 1999-May 2000
Milwaukee, WI
November 1996-May 1998
Encoded checks and prepared them for deposit. During a previous employment
I encoded payment coupons and checks in order for them to be posted to the
proper accounts. Both positions required speed and accuracy to meet
nightly deadlines.
Cashier
General Parking Corporation
December 1994-February 1996
Milwaukee, WI
Determined and collected parking fees, balanced cash register receipts,
prepared cash drawer for next shift, made cash deposit drops, recorded
metered gate readings and cleaned the office and parking lot areas.
Custodian
CleanPower, Inc October 1993-
June 1995
Milwaukee, WI October
1990-July 1991
June 1988-
December 1988
Cleaned some doctors' suites at Columbia Hospital. Previously assigned to
the YMCA cleaning offices, bathrooms, locker/shower rooms, workout rooms
and the basketball/racket ball courts.
Clerical Assistant
Olsten Staffing Services
January 1986-April 1987
Milwaukee, WI
December 1973-May 1976
December 1972-
May 1973
Worked for various companies on long and short-term temporary assignments.
Performed a variety of clerical duties including filing, light typing, in-
house mail distributions and company mailings.
Photocopier/File Clerk
Arthur Young & Company May 1976-May
1985
Milwaukee, WI
Worked nine years in this capacity and acquired numerous skills and
training in the areas of Telex Operator, Tax Typist/Processor, Mailroom
Clerk, Library Aide and Switchboard Operator.
Auditing Clerk
Marshall & Ilsley Bank June
1970-December 1971
Milwaukee, WI
Training program connected to high school course work.
EDUCATION
Rufus King High School June
1967-June 1971
Milwaukee, WI
PROFESSIONAL REFERENCES
Ms. VerLynda Slaughter, Senior Analyst
Provider Contact Center
Cahaba, GBA
12052 Middleground Road
Savannah, GA 31419
Mrs. Patricia Young, Director of Student Assistance,
Financial Aid
Savannah College of Art & Design
P.O. Box 3146
Savannah, GA 31402
Mr. Robert W. Ellis, Assistant Dean
School of Business Administration-Room N251
University of Wisconsin-Milwaukee
P.O. Box 742
Milwaukee, WI 53201
414-***-**** office 414-***-**** fax
Ms. Josephine Pulver, Retired
Former Administrator of Student Affairs,
School of Fine Arts
University of Wisconsin-Milwaukee
Home address: 3838 N. Oakland Avenue
Milwaukee, WI 53211
Contact this candidate