Customer Service Sales

Cedric L. Garner

*** ******* ***** **.

Lancaster, TX 75146

phone: 972-***-****

email: abk3u1@r.postjobfree.com

OBJECTIVE

Seeking a career with a company where I can utilize my skills, and offering opportunities for growth and

development.

SKILLS

Proficient in Windows, Word, Excel, Power Point, And Internet use.

Typing Speed: 40 wpm 10 key by touch

Efficient problem solving and customer service interaction via all forms of communication.

Organized, detailed oriented, self motivated, analytical, accurate, timely, multitasked, and able to work

independently and/or collectively with little supervision.

Hiring and Training experience

Strong customer service and retention skills

Data entry experience

EDUCATION

Murrah High School, Jackson, MS

Hs Diploma, June,1997

EXPERIENCE

Comcast Cable, Madison, MS

CSR 02/2010 08/2010

Receive inbound calls from customers who have connectivity issues connecting to the internet or who

have problems receiving a dial t6one on their home phone.

At&t Internet Services, Las Vegas, NV

CSI Agent, 3/09 7/09

Receive inbound calls from customers to register their new service, or need help with connectivity issues.

Time Warner Cable, Irving,TX

Sales Support, 1/08 9/08

Receive inbound calls from customers wanting to set up new service for cable, phone, and internet.

Home Depot Dallas District Office, Dallas, TX

Quote Closer, 1/07 12/07

Make and receive phone calls to and from customers who have open quotes for installation jobs review

quotes with them and receive payment for service over the phone and close quote.

Hilton Worldwide Reservations, Carrollton, TX

Reservation Sales, 8/05 5/06

To receive inbound calls from customers wanting to book a room or to provide any information for any

Hilton worldwide

The McDonald Group, Dallas, TX

Supervisor, 5/04 7/05

To hire and train new agents for different campaigns

The Romney Group, Duncanville, TX

Team Lead, 10/2002 4/2004

To make outbound calls to Chase credit card holders and to sale a payment protection plan for their

account

References Available Upon Request

Contact this candidate