Customer Service Medical Assistant

Daissy Gonzalez

Medical Assistant

**************@*****.***

818-***-****

***** ******* **

Pacoima, CA 91331

Obtain a position in your company where I may utilize my experience and skills to provide excellent customer

PROFESSIONAL

service, patient care, and take new responsibilities.

PROFILE

Everest College, Reseda, CA

ACADEMIC

Medical Assistant May 2009

BACKGROUND

OFY, High School, Van Nuys, CA

High School Diploma August 2008

Clinical and Laboratory Skills

CLINICAL

EXPERIENCE

Vital signs, Asepsis & Infection Control, EKGs, Urinalysis, Hematocrit, PKUs, Surgical Scrubbing, Capillary

Puncture, Sterilization Techniques, Sterile Gloving, Ear/Eye Lavage, Hemoglobin, Surgical Assisting, Bandaging,

Hemocult, Mono Testing, Rapid Strep, Blood Glucose

Physical Therapy Modalities

Tray Setup: rectal, laceration, incision and drainage, and suture removal

Specimen Collection: throat cultures, fecal specimens, and urine specimens

Injections: intramuscular, subcutaneous, and intradermal

Venipunture: vaccutainer, butterfly, and syringe method

CPR Certification

Administrative Skills

RELATED

EXPERIENCE

Medical Terminology, CPT, ICD-9-CM &HCPCS Coding, Transcriptions, Medisoft Appointment Scheduling,

Appointment Scheduling, Data Entry, Bookkeeping and Basic Accounting, Telephone Management, Abstracting

Medical Records, Treatment Authorization referrals, Professional Business Letters, Typing 30wpm, HIPAA

Trained, OSHA Trained, Charting, Medical Insurance Billing, MS word, MS Excel, Filing, Physician Desk

Reference (PDR's)

Bilingual. Organized, Dedicated, Patient, Optimistic, Responsible, Positive, Multitask, Social, Hard Working,

KEY SKILLS AND

Friendly, Open Minded, Outgoing, Confidant, Punctual, and Challenge.

STRENGTHS

Professional Weight Control Centers- Woodland Hills, CA 8/11/09- Now (Part time)

WORK

Job Duties-Front Office, Back Office, answering phone calls, making phone calls, marketing, scheduling

EXPERIENCE

appointments, sales, customer service, vitals, and Injections. Also travel to different locations.

Schlesinger Pain Center-Burbank CA, 4/20/09- 5/15/09

160 hrs completed for externship

Job Duties-front desk, setting up schedule, phone calls, paper work, and filing.

KFC- Sylmar CA, 10/07-4/09

Job Title and Duties-cashier, shift manager, and customer service, inventory stocking, cash counts,

prepare orders, set schedule, open and close, make deposits, order inventory, and trained employees.

Life Time Financial- Reseda CA, 6months 2/07-8/07

Job Duties- telemarketer operator,and customer service

Available upon request

REFERENCES

Contact this candidate