Manager Customer Service

MARK J. WHITLEY **** Liberty Highway 864-***-**** (H)

abk3nq@r.postjobfree.com Six Mile, SC 29682 864-***-**** (C)

PROFESSIONAL SUMMARY

Experienced professional with extensive knowledge of human resources and

management including

Employee Compensation Organizational Employee

recruitment benefits planning relations

Retention Workforce training Workers' Regulatory

Process and development Compensation Compliance

Improvement Safety training Employee relations Retirement

law Insurance

MILITARY SERVICE AND EDUCATION

United States Marine Corps Certificate in Engineering Graphics

Employee Relations Law Technology

Active Duty, 1981-1985 Tri-County Technical

Reserve Duty 1980, 1986, Greenville Technical College

1987 College Buck Mickel 1993-1994

Honorable Discharge Center

Corporal E-4 2008-2009

WORK EXPERIENCE

Operations Manager/Humans Resources Manager January 1999-April 2009

MST Concrete Products, Inc, Central, SC

. Established the human resources program at this company

. Recruited qualified employees through various sources including

staffing agencies, print advertisements, government agencies, and

employee referrals

. Developed and maintained employee relations by actively assessing

daily production activities

. Trained employees in production, overhead crane use, safety, and other

plant operations

. Conducted OSHA inspections

Sales Representative January 1998-January 1999

Tri-county Builders Supply, Clemson, SC

. Provided quality customer service

. Sold home improvement products

Property Manager February 1994-December 1997

Tiger Rental Properties, Clemson, SC

. Maintained appearance and general functionality of apartment

buildings and retail establishments

. Plumbing, basic electrical, carpentry, painting, landscaping, and

other duties

Store Manager June 1980-June 1981 and

Harry Goode's Outdoor Shop Melbourne, FL January 1987-November 1993

. Ordered, assembled, and sold Schwinn bicycles and accessories

. Repaired all makes of bicycles

MARK J. WHITLEY 1181 Liberty Highway 864-***-**** (H)

abk3nq@r.postjobfree.com Six Mile, SC 29682 864-***-**** (C)

REFERENCES

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