Manager Customer Service

Mark J. McIntyre

**** *. ******* **.

Wichita, KS 67207

316-***-**** Cell

abk3j2@r.postjobfree.com

OBJECTIVE: A challenging position in the Aerospace industry that allows me to utilize my extensive

management skills and thorough knowledge of the aircraft industry to provide superior internal and

external customer service to enhance the success of the company.

SUMMARY: Twenty years of successful aerospace management experience in numerous capacities

including; responsibility for safety, customer quality, cost and the timely production of aircraft

assemblies/delivery. Much of the experience included accountability for overseeing employee

assignments, daily scheduling, flow of production, managing several sections at one time, in addition

capable of dealing with challenges while maintaining employee morale. Able to successfully

communicate verbally, written, or via presentation while using such technical tools as; Excel, Word,

Power Point, NCMM and SAP. Comprehensive knowledge of aircraft manufacturing that was gained by

managing several programs in both military and commercial areas.

EMPLOYMENT HISTORY:

2006 June – Present Spirit Aero Systems

Wichita, Kansas

Fuselage Manufacturing Manager- 41 section

Automated Polishing/ Chemical Fabrication Manager

MPF BLDG

1984 Oct - 2006 June Boeing

Wichita, Kansas

Automated Polishing/ Chemical Fabrication Manager

MPF BLDG

MILITARY SERVICE:

1973 Oct – 1976 Oct U.S. Army N.G.

Truck Master/ Heavy truck and crane Operator

Honorable Discharge 1976

Good Conduct Medal 1976

Letter of Appreciation

Secret Clearance

EDUCATION: Tabor College

Major: Christian Ministry

Cowley County Community College, A.A.

Major: Manufacturing Management

Fort Pierce Central High School

Diploma: 1972

PROFESSIONALTRAINING: Aircraft and structural assembly course LL 00172-44 (40 hrs)

Advanced Blueprint reading (16hrs)

Precision Measuring Instruments (16 hrs)

Visible Liquid Penetrant (8hrs)

Stress Coining and Exp-Pin per QAM 5-20 (8 hrs)

Interservice Construction- Equipment Operator Course (480 hrs)

*Certifications received in the above courses via Grumman Aerospace or Boeing.

HOBBIES: Golf, home remodeling, and fishing.

References furnished upon request.

Contact this candidate