MARTIN NEAL MILLNER
*** ********** *******, ********, ** 23690 757-***-**** (
******.*******@*****.***
Objective
I would like to utilize my executive leadership skills in P&L management,
marketing, HR management, client relations, contract negotiation,
purchasing and catering management to improve operations, increase sales,
profitability, and client satisfaction while lowering operations and
overhead costs.
PROFESSIONAL EXPERIENCE
Restaurant Manager
2008 - 2010
BOTH Inc. / dba Golden Corral
. Management and operation of franchised restaurant, achieving $3.8M in
sales
. Hired, trained, developed co-workers and assistant managers
District / General Manager
2005 - 2008
Compass Group, Eurest Dining Services
. Hired to develop and manage Southern VA district comprising 14
accounts
. Managed $7M-$10M in food service contracts
. Complete operational management of two corporate dining units
. Opened three new contracted accounts
. Consistently met or exceeded budget goals
. Built a team of managers from diverse corporate backgrounds into a
cohesive unit,
increasing productivity and operating efficiencies
Resident District Manager
2003 - 2005
Sodexho Campus Services, University of Pittsburgh, PA
. Managed all campus dining operations with total annual sales volume of
$14.5M
. Led a team of 20 managers and 325 employees
. Supervised licensee operations of national brands Chick-fil-A, Pizza
Hut, Starbuck's,
Einstein Bros Bagels, Freshens Smoothies, etc.
. Improved vendor and product compliance by 6.5% and exceeded company
targets by 2.5%
. Led the successful opening of two new food franchise concepts on
campus
. Acted as contract liaison and consultant for design and construction
of facility renovations,
improving sales and customer satisfaction
General Manager
1995 - 2003
Marriott/Sodexho Campus Services, UNC Charlotte, Charlotte, NC
. Managed all campus dining operations with annual sales volume of $8.3M
. Led team of 16 managers and 225 employees
. Supervised licensee operations of national brands Pizza Hut, Pizza
Inn, Chick-fil-A,
Burger King, Taco Bell, Freshens Smoothies
. Analyzed and managed financial performance to insure profitability,
taking Operations
Profit Contribution from (3.2%) to 2.16%
. Opened new food court and concessions in an arena environment,
increased C-store sales
by $750K
. Revitalized traditional meal plan program, increasing participation by
11% and sales by 10%
. Increased annual sales by $1M, reduced safety budget by 50%
. Managed catered events for up to 2000 guests
. Maintained "A" Health Department rating with an average score above
95%
EDUCATION
Bachelor of Arts in Political Science, Minor in Economics
Randolph Macon College, Ashland, VA