Customer Service Human Resources

Chandnee Malhotra

Ph: 408-***-****

Email: ********.********@*****.***

OBJECTIVE: To obtain an accounting/finance position and work in an office environment that

will allow the use of my current skills to their maximum potential.

EDUCATION: Bachelor of Science in Business Administration

California State University East Bay, Hayward 2009

Concentration in Finance/Human Resources

SKILLS:

• Proficient in Microsoft Word, Excel, PowerPoint

• Experience in Net Suite/ Peachtree/Quick Books/SAP/Factor Soft/Crystal

Reporting

• 60+ wpm typing speed

• Exceptional customer service and phone skills

Excellent organizational skills, self motivated, reliable and professional

• Ability to interact and communicate effectively with customers, staff, and

senior management

Quick learner, detail orientated, work with minimum supervision and able

to handle multitask

• Aptitude to develop lasting relationships with customers in order to

generate revenues for the organization.

EXPERIENCE:

Credit Analyst/

Account Executive

Bay View Funding March2007-March 2010

• Perform due diligence functions for prospective and existing clients including

background investigation, credit and business investigations.

• Prepared loan documents and maintain all UCC Financing Statement for all

clients.

• Develop new sale opportunities and ongoing revenue streams and process daily

client funding requests.

• Approving up to 10K and recommending account debtor credit limits for all

clients and debtors.

• Assisted in helping account executives perform collections and A/R functions for

the bank.

• Manage reconciliation, manual journal entries and customer related accounting

activities.

• Identifying non-earning assets and curing defaults by requesting an increase

addition to collateral by developing/negotiating a repayment plan with the loan

hold

Senior Finance Associate

Finance March2006-March2010

Aricent

• Overlook the A/R remittance database, providing instructions on how customer’s

cash should be applied, responsible for collection status on accounts.

• Reviewing, preparing and analyzing US/International based accounts and

providing collections related reports to the Treasury team.

• Monitoring and collecting over 2 Million in receivable’s sending out statement

and copies of unpaid invoices to customers.

• Working closely with the operations and sales team to resolve invoice issues and

ensure the billing is entered correctly.

• Assisted in researching all short payments and resolved invoice/payment issues.

• Collect payment from customers within terms and ensure the past due accounts

are escalated in a timely manner.

• Posted cash receipts from EFT back up, ACH/ checks and reporting daily deposits

to the entire team of treasury.

• Oversee Month/Quarter/Year end closing reports and other financial reports.

• Maintain weekly Cash Reports, Cash Forecast and oversee the general ledger on a

daily basis

Accounts Payable

Aricent

• Processed and accepted vendor payments/bills and prepared deposit slips

• Set up new vendors and prepare related paperwork (vendor forms, W-9’s)

• Matched and verified expense reports for all employees

• Prepare monthly recurring journal entries for accounts payable, billing, cash

receipts, cash disbursement.

• Processed payroll transactions by using ADP and eTime

• Overlooked contracts and NDA’s and prepared letters and internal memorandums

References: Will be available upon request

Contact this candidate