Iantheya Kali Brown

*** ****** *** *****

Columbia, SC 29223

Contact Number: 803-***-****

abk3cc@r.postjobfree.com

"Laugh often, Dream big, and Reach for the stars!"

Education:

South Carolina State University, Orangeburg, SC

Speech Language Pathology Bachelor Degree

May 2012, GPA 3. 2, sophomore, Present

Lander University, Greenwood, SC

Psychology Bachelor Degree

September 2008, GPA 3.0, freshman

Richland Middle College, Columbia, SC

High School Diploma

May 2008, GPA 3.5, Class Rank: 10 of 105

Qualification Summary:

Customer Service Support professional experience working in fast -paced

environments that require advance organizational, technical, and

interpersonal skills to complete all tasks. I strongly pride myself on

honesty and providing superior customer service with individuals on all

levels. I consider myself to be detail oriented and resourceful in

completing all tasks given; multi-task effectively. Capabilities include:

> General Accounting

> Problem Solving

> Accounts Payable/Receivable

> Customer Relation

> Data Processor

> Computer Operations

> Word Processing & Typing

Experience Highlights:

Customer Service & Relations

> Assisting customers with account information

> Maintaining composure during escalation

> Providing accurate banking and federal law information

> Operating and scheduling events or account follow ups

> Providing superior service

> Selling items to benefit customer

Work History:

Wal-Mart Store, 1326 Bush River Rd, Columbia, SC

Third Shift Inventory Stocker

Responsible for receiving, unpacking, processing, organizing, and storing

merchandise. Specifically, this means that you will pull items from

storage, physically move them, stock shelves, fill displays, and use

tracking and communication tools to advise appropriate partners about

product placement and new inventory levels. Also by enhancing the brand

image of both the products and the store, and positively impact the

customer experience.

June 2010-Present

Wachovia A Wells Fargo Company, 101 Grey Stone Blvd, Columbia, SC

Phone Banker I

Answering banking questions over the phone. Thrive on customer interaction,

never missing an opportunity to enhance the customer relationship with

Wells Fargo. Reviewing beneficial products with existing and new customers,

expanding and retaining good relationships with customers, delivering

accurate information on account activity and information.

January 2010- May 2010

Hibbett Sports, 5422 Forest Dr., Columbia, SC

Sales Associate

Assisting customers with sale items and helping customers resolve complains

or escalated issues. Duties include operating front counter register,

keeping store neat and clean, answering phones.

November 2008- October 2009

Moe's South West Grill, 2130 Beltline Blvd, Columbia, SC

Cashier

Cleaning dining area, organizing trays & tables, and operating front

counter register

Feb 2006-March 2007

Chick-Fil-A, 5440 Forest Drive, Columbia, SC

Cashier

Cleaning dining area, operating front counter

May 2006- August 2006

Campaign System, 801 Gervais St., Columbia, SC

Phone Operator

Census taker; calling residences in NC, GA, and AL for census information

September 2006- December 2006

USC Human Resources, 508 Assembly St, Columbia, SC

Urban League Front Desk Assistant

Making copies, sending fax, answering phones, and helping clients fill out

paper work

May 2005- August 2005

Accomplishments:

V Voted Most School Spirited

V Who's Who Among High School Scholars

V A/B Honor Roll Student

V Trio Program Student Of the Year

V SCSU Scholar

V National Honor Society Member

V Leadership Student Council Vice President

V Devoted over 180 hours of community service in Richland County

V Highest Average in World History

V Co-Captain of Minorities on the Move Dance Team

V Bronze Pin for GPA 3.0-3.49

V J. Clyburn Scholarship Recipient

Skills and Interest:

V Excellent ability in Microsoft Word, Excel, and Power Point

V Tying skills are Excellent

V Work well with others (Team Player)

V Problem Solver

V Enjoy Cleaning up and keeping work areas neat

V Outstanding People skills

V Excellent at networking

V Sports

References:

Name: Address: Phone Number:

Brittany Hutcherson 850 Delverton Rd 803-***-****

Karen Thompson 117 Folk stone Rd 803-***-****

Brittany Young 8423 Buff Rd 803-***-****

Contact this candidate