Customer Service Sales

RESUME of James Kirkwood.

Address - ** Wrigley St

Clearfield, PA 16830

Phone - 814-***-**** Cell - 814-***-****

Email - *****.********@*******.***

SKILLS

Design, Estimating, Material Scheduling & Job Costing - Purchasing & Inventory Management - Sales & Sales Management -

Customer Service & Client Liaison - Contract Administration & Project Management - Production Management including

Supervision, Time Management, Recruitment, Training, Coaching, Scheduling, Trouble Shooting & Quality Control - General

Office Administration & Management - Marketing - Computer Literate including EXCEL - Proficient in Imperial and Metric

measurements - Proficient in reading Conceptual, Architectural, Engineering & Production blueprints, plus Schematics.

WORK HISTORY

2009 - 2010 Sales Associate RadioShack, DuBois, PA.

Duties - Responsible for sales of Electronics and Wireless Communications, Merchandising, Customer Service and Inventory

Control.

2008 – 2009 Sales Estimator Component Homes, Perth, Western Australia.

Duties - Sales, design, providing quotations and estimates of custom and standard design 1 and 2 storey Steel Framed Kit

Homes and Commercial structures. Complete contracts included Floor Systems, Insulation & HVAC, Roof, Structural Steel,

Stud Walls, Decking and complete internal and external fit outs. Also responsible for Customer Service, Client Liaison,

Purchasing and Contract Administration

2007 - 2008 Sales Consultant Best Buy, State College, PA

Duties - Specializing in building Home Theatre and Electronics packages to suit customers needs. Responsible for Sales,

Customer Service, Stock Control & Replenishment, Stock & Price Audits. Attained Salesman of the Month prior to leaving for

lucrative employment in Australia.

2002 - 2007 Associate Wal Mart Distribution, Woodland, PA

Duties - Worked most areas of a busy D.C. including Shipping, Order Filling, Receiving and Yard transport. Recipient of

several Production Awards.

2000 - 2001 Sales Estimator Caterlink, Osborne Park, West Aust

Duties - Design, providing estimates and hard bids on supply and installation of complete commercial Shop, Kitchen and Bar

fit outs including custom built Stainless Steel benches, sinks & drainers, Exhaust Canopies, Catering Equipment, Architectural,

Storefronts & Shop fittings Also responsible for Customer Service, scheduling work for Fabrication, Project Management and

Contract Administration. Prior to my immigration to the USA I was responsible for winning the Company’s largest contract to

date.

1995 - 2000 Sales Estimator/Production Manager Kounis Metal Industries, Myaree, West Aust

Duties - Sales, Estimating and negotiating contracts on supply and installation of custom fabricated commercial and domestic

Kitchen and Bar fit outs, Medical, Hospital & Catering equipment, Industrial Metal Roofing, Architectural Metal Fabrication,

HVAC, Exhaust & Extraction ductwork, Ornamental and Custom Metal Fabrication. Promoted to Management of the Stainless

Steel custom fabrication division handling all duties including Project, Production &Time Management, Contract

Administration, Design, Quotations, Scheduling, Customer Service, Recruitment, Quality Control, Supervision, Purchasing and

Inventory Control.

1991 - 1995 Sales /Estimating /Marketing Manager A D Coote & Co, Welshpool, West Aust

Duties - Started as a Sheetmetal Sales Estimator and promoted to Sales/Estimating/Marketing Manager of all divisions of a

large Metal Fabrication Company. Company specialized in supply and erection of - 1/ Steel framed Buildings, Sheds and

Barns, Commercial & Domestic Metal roofing and Rainwater products - 2/ Structural Steel - 3/ HVAC Ductwork, Sound

Attenuators & Acoustic Enclosures - 4/ Architectural and General Metal fabrication. Ensured monthly Sales, Production and

Profit targets in all divisions were met. Responsible for Staff Management, Recruitment, Contract Administration, Client

Liaison, Project Management, Customer Service, Marketing strategies, preparing and negotiating large Sales, Bids and

Estimates.

1974 - 1991 OVERVIEW

1984 - 1991 State Manager - McCain Foods, Perth, West Australia & Darwin, Northern Territory. Sales, Distribution &

Supply of Frozen Foodservice & Retail products.

1981 - 1984 Sales Estimator/Project/Production Manager - Austral Insulation, Osborne Park, West Aust Fabrication, supply

and installation of Thermal & Acoustic HVAC insulation and Sheetmetal cladding, Freezer and Chiller Rooms, insulated Plant

Rooms and Sound Attenuators.

1974 - 1981 Sheetmetal Apprentice to SalesEstimator - Sandovers O’Connor, Belmont, West Aust

Fabrication, supply and installation of HVAC systems, Dust Extraction and Commercial Exhaust systems.

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