Sales Manager
Resume:
Lucinda C. Arceneaux
Saucier, MS 39574
********@*********.***
Objective: To join a growing organization, where my talents for seeking
out (hunter) and developing new business relationships is considered
paramount. I'm seeking my retirement company..
Summary: Energetic, Honest and Persuasive sales professional totaling over
15 year experience in both outside and inside sales environments.
Statement: Affectionately known by my peers as a "prospecting machine" and
a "match maker" between businesses. Proficient on the computer, both
internet and office programs as well as adept at several CRM Programs.
Schooled on Consultative Sales, Feature/Benefit Presentations and am
comfortable in group presentations. Cold calling, soliciting by phone and
internet research has become habitual on or off the clock. Seek public
events to prospect for future business development.
02/09 to Present ACCOUNT/RELATIONSHIP MANAGER: (Sales & Service)
~Sales of Multi Financial Service Products, to include
payroll, check services,
credit card processing, gift cards, etc. (Primarily selling to Local
Retailers, such as beer and tobacco stores and
Medical Professionals)
~Installations, Service Training of Electronic Funds
Transfer Equipment.
~Prospect for potential merchants that may utilize our
services
~Conduct pro-active visits to ensure merchant
satisfaction, address
concerns provide training, offer solutions & additional
services.
~ Liaison between Sales team and Service Center; providing
onsite customer service & support
11/07 to 02/09 INDEPENDENT CONTRACTOR: Account Executive - Job
Boards
~ Develop business relationships with other businesses to
advertise on
Internet Job Boards., ie
"JobsInTrucks.com, JobsInLogistics.com, etc.".
~ Train New Users on functionality, use and
posting of jobs on our website.
~ Follow Up on Job Posting, resume search
functions to ensure satisfaction
~ Internet Mine for fresh leads (& Cold call)
those not using our services;
~ Call Stale leads and reintroduce our Award
Winning Job Board
Recruiter - Tractor-Trailer drivers
~ Develop relationships with truck drivers and help place
them
~ Complete applications online for submission to various
carriers
~ Work closely with the driver to ensure he meets and qualifies
for position
~ Follow-up with drivers throughout the entire process until
hired
~ Contact various carriers to establish relationships who will
allow us to recruit drivers for them.
11/04 to 10/07 WHOLESALE SALES MANAGER (at the following
companies)
- First Choice Funding
- The Mortgage Warehouse (National Mgr. Outside Sales
Division)
- Coastal Capital Corporation
- Harbourton Mortgage Investment Corp.
- People's Choice Home Loans
~ Rank 3rd in sales; 51% pull through ratio - The
Mortgage Warehouse
~ Responsible for Developing Outside Sales in chosen
licensed states
~ Recruit, Train and manage all aspects of a wholesale
team of A.E's
~ Liaison between inside and outside staff
~ Highly creative, imaginative and innovative in regards
to hiring, marketing
all areas related to sales, especially loan
structuring
~ Trained sales staff on Automated Underwriting Engine
1/00 to 11/04 ACCOUNT EXECUTIVE: ABCD Mortgage & The Mortgage
Warehouse
~ Developed long lasting relationships with mortgage
brokers
~ Explained various mortgage products and guidelines to
broker accounts
~ Pre-qualified borrowers for various loan programs
~ Worked closely with Operation Staff to ensure smooth
loan closings
~ Provided feedback and suggestions to Corp. staff to
improve products & service
~ Aided Collection Dept. with first payment defaults
~ Averaged a monthly production of over $1.25 million
~ Developed relationships between Corp. and Mobile Home
Dealerships
~ Trained mobile home sales staff on "land/home" financing
~ Coordinated mobile home delivery with Corp. and
dealership
~ Ensured complete home "set-up" prior to funding
3/93 to 12/99 MANUFACTURED HOME SALES MANAGER:
Grand Housing, Mississippi's largest volume dealer
~ Trained staff on "Feature/Benefit" sales presentations
~ Assisted sales staff on learning how to properly read
credit bureaus
~ Worked closely with factory representatives to ensure a
varied inventory
~ Maintained a $10 million dollar inventory of single &
double wide mobile homes
~ Took loan applications from borrowers and worked with
various lenders to get
loans approved, conditions cleared and home loans
funded after delivery & set-up
MOBILE HOME SALES REP: Royer Homes, Inc. & Clayton
Homes
~ Established customer needs, presented homes that "fit"
those needs
~ Obtained financing for customers and ordered homes as
needed
10/02 to 3/93 GUEST SERVICES SUPERVISOR: DoubleTree Hotel
~ Maintained a kind and caring staff of concierges and
bellhops
~ Created work schedules to provide sufficient coverage
24/7/365
~ Ensured bus runs to and from airport were made on time
9/81 to 9/92 ACTIVE DUTY MILITARY: United States Air Force
~ Maintained over 1000 bed-space dormitory for single
enlisted personnel
~ Quality Assurance Evaluator for 11 Food Service
Facilities
~ OJT Manager (On-the-job Training), ensured supervisors
were training personnel as
required by AF regulation
~ Cook - prepared midnight and breakfast meals in
accordance with AF recipe cards
~ Recreation Supervisor, arranged tours of various
castles, stately homes, etc. in England
AWARDS: ~ Winner "Leads Generation" competition, May 2009
~ 2nd place winner Account Executive of the year - 2004,
MSMBA
~ Grand Housing Sales Person of the month: July & Aug.
1998; Mar 1999
~ Air Training Command (USAF) Service Technician of the
year -
Beat out ALL other Staff and Technical Sergeants in
the "Services Career Field"
~ Hennessey Trophy Winner, Multi food facility - 1990
~ AIR FORCE MEDALS: Achievement Medal for Hurricane Elena
Recovery - 1985
Sharp Shooter - 1982 and 1989; Achievement Medal for
Desert Storm/Desert Shield 1992
EDUCATION: ~ 1992 Graduate of Community College of Air
Force, AAS degree - Food Service/Hotel
Management
~ 1991 Graduate of Trocaire College, Buffalo, NY, AAS
degree, Early Childhood Education
REFERENCES: Available Upon Request
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