Customer Service High School

Johnna Farmer *** Pelham St., Chickasaw, AL *****., Ph: 251-509-

3057

[pic]

Objective: To obtain an entry level position with opportunity for

advancement.

Experience: 97.5 WABB-

FM Mobile, AL

Morning Show Producer and Co-Host

Over 150 applicants applied for the job, and through the audition process,

I ultimately got hired.

Pulled audio from the Internet every morning for the day's show.

Used Microsoft Word every day to compile audio lists, daily prep sheets and

other tasks needed for the Morning Show.

Represented myself and the station in a professional manner on a daily

basis, attending events with the public weekly.

Hosted a local talent contest at the Windcreek Casino and Hotel in Atmore,

AL for two months, that was broadcast on WKRG, interacting with the public

on a first-hand basis.

Downloaded and created production (commercials) using Adobe for the past

six months.

Document Technology Mobile, AL

Records Management Specialist

Scanned medical records for large companies (hospitals, law firms,

schools, etc.)

Performed data entry by inputting all personal information from each file

into the company database, which would later be burned onto a disc.

Worked closely with over 50 employees on a team basis.

Dealing with medical records, I abided by all HIPPA guidelines for the

extent of the job.

McConnell

Automotive Mobile, AL

Receptionist/Business Development Associate

. Started out as receptionist and switchboard

operator, answering over 13 phone lines and directing

them to one of over 80 extensions.

. Directed all personal messages to management.

. Greeted visitors, ascertained nature of business and

conducted visitors to employer or appropriate person.

. Prepared outgoing mail, using postage-metering

machine.

. When promoted to Business Development Center,

performed customer service duties by calling

customers and letting them know the status on their

vehicle.

. Maintained a great relationship with over 100

employees and ultimately left to move to Alaska with

my husband for the US Army.

Education: Faulkner State Community College Bay

Minette, AL

August 2002 to June 2005

Earned 52 hours in General Studies courses

Major in Psychology

Mobile Christian

School Mobile, AL

August 1998 to May 2002

Graduated with High School Diploma

Excelled as state of Alabama All-Star Athlete by participating in team

sports for all four years of high school.

Computer Skills:

Proficient in use of various software packages including Microsoft Outlook,

Excel, Word, Powerpoint, Access and Wordperfect.

Familiar with all Windows programs.

Typing 50 words per minute.

Additional Information:

Very comfortable working with the public.

Pays close attention to detail.

People oriented/ Team Player

Works well in high pressure environment.

Well-organized and efficient.

Skilled at organizing complex projects, defining priorities, and delegating

tasks.

Self-motivated and assertive.

Adaptable to changing environment.

Excellent planner, problem solver, and communicator.

Dependable, can work without supervision.

References: Available upon request.

Contact this candidate