Customer Service Sales

Location:

Posted:

September 15, 2010

Melani Brown

Colorado Springs, Co 80922

Profile:

A motivated, eager to learn, multitask expert with excellent Customer service and work ethic

skills with a goal of a leadership position.

Experience:

01/2009 03/2010 Olive Garden, Florida. Bartender/Hostess/Togo Specialist/ Server

Customer Service, Cash Handling, Multitasking, Food Handling

09/2007 05/2008 SunTrust Bank, Florida. Financial Service Representative

Banking Customer Service, Following Federal Banking procedures, Phone sales, Customer Sales,

Banking Sales Goals, Bank Branch Sales, meeting and exceeding sales goals.

07/2007 09/2007 Artsy Abode, Florida. Retail Store Manager

Leadership of five or more employees, Inventory of merchandise, Customer Service, Cash Handling.

04/2005 07/2007 Federal Trust Bank, Florida. Teller Trainer, Customer Service Representative, Teller,

Traveling Teller

Leadership position, Produced new Teller training manual, Trained new tellers and Customer Service

Representatives, Customer Service, Cash Handling, Multitasking, Following Federal Banking

procedures, Traveled to different bank branches for compliance checks, Filled in for absent Branch

Managers as well as Assistant Manager, Customer Service reps, tellers.

02/2000 05/2008 Debary Golf and Country Club, Florida. Outside Food and Beverage Manager,

Beverage Cart Assistant, Snack Bar Assistant, Banquet Bartender, Banquet Server.

Leadership position, Leadership of 5 employees, Produced Employees schedules, ordered and checked

new and monthly inventory, food handling, Customer satisfaction and service, Cash Handling, Liquor

distribution and service.

Education:

Daytona Beach Community College, Deland, Fla. Associates Degree in General Business 2007

Trinity Christian Academy, Deltona, Fla. Diploma 1990

Skills:

Microsoft Word, Microsoft Works, Typing 40+ wrp, Knowledge of Office machines, Banking procedures

and regulations, Able to multitask, Excellent Customer service and Cash Handling.