Customer Service Assistant

Tammy O'Leary *** Lone Oak Avenue

Rochester, NY *4616

585-***-****

abk368@r.postjobfree.com

OBJECTIVE Seeking to obtain a challenging and responsible position as a

Medical Office Assistant in a facility where I can utilize my

knowledge and experience, while being offered an opportunity for

advancement and professional development.

MEDICAL SKILLS

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Medical Terminology Anatomy and Physiology Introduction to

ICD-9 and CPT Insurance Codes Dictation/Transcription Coding/Billing

Human/Patient Behavior Health Insurance Claim Forms

Medical Office Communications Measuring Basic Vital Infection Control Procedures

Signs

Law and Ethics in Health Care HIPAA Familiarity

BUSINESS SKILLS

Personable/Professional Telephone Word 2007

Procedures Excel 2007

Accurate Keyboarding Skills (40 wpm) PowerPoint 2007

Telephone Doctor Customer Training Access 2007

Module Quick Books 2007

Medical Data Entry Skills

CPR

PERSONAL ATTRIBUTES

Compassionate, caring Individual Dependable, conscientious employee

Communication skills with diverse Excellent multi-tasking abilities

populations

EDUCATION

Monroe 2 BOCES - Center for Workforce Development, Rochester, October 2009

NY

CERTIFICATE - Medical Office Assisting (600 hours, 20 weeks)

Rochester Business Institute, Rochester, NY

A.O.S., Paralegal Studies 2004

EXPERIENCE

Latta Road Nursing Home, Rochester,NY Internship

Patient intake and release forms for long term care/short term

Medicare/Medicaid billing along with the PNP program

Home activities along with some pt assistant

All Cats Care Center, Webster, NY

Veterinarian Assistant

Customer Service, scheduling appointments, answering a multi phone line

Assistant in Surgery, running labs, Blood pressure checks, pulling up medications

Kennel Care, giving medications, Cleaning surgical instruments and wrapping

Contact this candidate