Manager Engineer

CHRIS FOX

*** ******* **. *******, ** *****

M: 614-***-**** E: ********@******.***

http://www.linkedin.com/in/chrisfoxcolumbus

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SENIOR TECHNICAL/OPERATIONS MANAGER

Analytical, data-driven leader with extensive experience in a variety of

high level technical and operational responsibilities. Skilled in

establishing cost effective, hi-tech solutions in fast paced environments.

Committed to directing profitable, ethical business practices. Proven

effectiveness in team building and developing associates with a wide array

of skill sets and experience levels.

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PROFESSIONAL EXPERIENCE

e-Play, LLC, Columbus, OH

2009 to 2010

e-Play is a provider of self-service digital entertainment vending kiosks

with rental, sell, and trade-in capabilities. 2009 revenue was

approximately $2.5M

Sales and Inventory Manager

2009 to 2010

P&L responsibility whose success was determined by the selection, planning,

purchasing, shipping, and life cycle management of all kiosk inventory.

Coordinated pick/pack/ship operations with a nationwide distribution base.

. By improving title selection and depth, reduced overall kiosk Cost of

Goods by 33% while growing revenue/kiosk.

. Improved on-time delivery and disc availability so that both measured

consistently above 98%.

Pinnacle Data Systems Inc., Groveport, OH

2006 to 2008

PDSi is a provider of application-specific hardware and global support

solutions for many of the world's largest OEMs with 2007 sales of $75M.

Operational Excellence Manager

2006 to 2008

Responsible for developing operational efficiencies to improve all aspects

of customer satisfaction. Managed Quality and Process Engineering

departments. Responsible for reporting balanced scorecard items to

executive management and driving change based on metric information.

. Managed all Quality related functions including ISO certifications,

corrective actions, calibration, ESD control, and supplier evaluations.

Performed Quality system and safety training for all new associates.

. Drove ISO efforts which resulted in achieving re-certification for ISO

9001, ISO 13485, and an upgrade from TL-9000 3.0 to 4.0. Also updated

processes necessary to maintain ISO 14001 certification.

. In 2007, improved overall DOA rate by 76%, improved overall test yield by

50%, and reduced warranty percentage of largest customer by 62%.

. Responsible for driving PDSI's European and Asian facilities to achieve

ISO 9001 certification.

Eaton Electrical, Westerville, OH

1990 to 2006

Eaton Corporation is a premier diversified industrial manufacturer with

2005 sales of $11B

Manager - Engineering

2001 to 2006

Provided focus, leadership, and coordination of the Hardware Engineering,

Manufacturing Engineering, Quality, and Design Assurance departments for

the Electronic Operator Interface business unit. Designed products to meet

Marketing cost/functionality specifications, completed cost out

initiatives, negotiated with suppliers, performed project management, and

tracked all quality metrics. Implemented corporate phased-gate product

development process. Served as Section Champion for the Eaton Business

Excellence Certification.

. Developed the PanelMate 7600 Series, a Windows XP Embedded product line

that was the first of its kind in the marketplace. Success of the project

hinged on partnering with overseas supplier to design and develop a new

processor board with a final landed cost less than 50% of commercially

available boards.

. Created outdoor viewable versions of the PanelMate 7600 Series product

that had a delivered cost of $225 under the specified raw cost targets.

Achieved a shock rating of 100G which was twice what has been achieved in

competitive products.

Design Assurance Manager

1998 to 2001

Provided focus, leadership, and coordination of the Design Assurance

department. Directed all environmental, hardware, and software testing.

Responsible for achieving all agency certifications, including UL, CSA, and

CE.

. Established an in-house UL Client Data Test Program that saved one month

during each product development cycle.

. Acted as Eaton Electrical representative and voting member for the

DeviceNet conformance SIG. This group was responsible for defining the

testing specifications for the DeviceNet industrial communication bus.

Staff Engineer

1997 to 1998

Supervised the Mechanical Design Group. Approved all final design

decisions, scheduled resource activities, and completed performance

evaluations. Represented Engineering department on all onsite supplier

evaluations.

. Managed the mechanical design and testing of the PanelMate 1700 product

line, which is the highest selling and most profitable product line in

the history of the business unit.

. Designed comprehensive environmental testing specifications. Performed

thermal, shock, and vibrational analysis on all products in the HMI

product line.

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EDUCATION - TRAINING - CERTIFICATIONS

. University of Notre Dame, Notre Dame, IN

* B.S. in Mechanical Engineering (BSME)

* Glenna R. Joyce Scholarship recipient

. Senior Member of American Society for Quality (ASQ)

. Registered Engineer-in-Training, Indiana

. Six-Sigma Greenbelt trained

. Eaton Phased Gate Product Development Process

. Eaton Lean Systems

. Eaton Management Excellence

. Eaton Business Excellence Program

. 8D Problem Solving

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