Management Manager

KJUANA JENKINS

**** **** ****** #***

Landover, MD 20785

301-***-**** (home)

301-***-**** (cell)

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SUMMARY: Overall eight years of records management keeping experience.

Worked as part of a team or independently. Skilled oral and

written communication skills. Experienced with preparing Request

for Records Disposition Authority (SF115) and Records

Transmittal and Receipt (SF135).

SKILLS: Hardware: IBM PCs and compatibles Operating Systems: DOS-WIN,

MS-DOS, PC-DOS Software Applications: WP, MS-Word, Power Point,

Access, Excel, Adobe Acrobat

EDUCATION: McKinley Tech Senior High School 09/1990 - 06/1993

TRAINING: ARCIS, NARA, Knowledge Area 1, GAO, Knowledge Area 2, GAO

CLEARANCE: NACI

EXPERIENCE: Front Rowe Inc., Clifton VA (Aug 09 - Jan 10)

Federal Emergency Management Agency (FEMA)

Records Manager (Contractor)

. Provided contractor services to Federal Emergency Management

Agency (FEMA), Records Management Division.

. Managed records located off-site to include the transfer of

permanent and temporary records to the Washington National

Records Center (WNRC).

. Updated records series schedules for paper, electronic

records, systems and all other forms of media.

. Developed, implemented, and maintained agency policies and

procedures for records and information management.

. Prepared and submitted Request for Records Disposition

Authority (SF115) for both hardcopy and electronic systems

for review and approval to NARA.

. Conducted records management inventory interviews and site

surveys.

. Assisted client and contractor staff with training and

presentations related to records management and prepared

seminar and training materials for records management

orientations.

. Coordinated records management inspections and evaluation

programs to assure compliance with policies, procedures,

laws, rules and regulations (i.e., NARA, GSA, OMB, GAO, and

OPM).

. Assisted client staff with the management of document and

image scanning personnel and coordinated completion of

numerous complex, time-critical assignments.

. Responded to public disclosure requests, assisting in

accessing records and information in compliance with the

Public Records Act and ensured conformance with provisions of

the Paperwork Reduction Act (PRA) and the Privacy Act (PA) in

all aspects of the records management program.

. Collected information required for ROCIS for submission to

Office of Management and Budget (OMB) to approve or

disapprove.

. Consulted with assigned record liaisons to ensure offices are

in compliance with PRA regulations.

. Prepared and submitted PRA packages to the FOIA office.

. Participated in several PRA trainings in efforts to

illustrate the importance of PRA.

. Assisted client agency in the development and updating of

records retention and disposition schedules.

. Managed telephone, email and walk-in requests; and extensive

records related research.

Log-In Systems, Frederick MD (Apr 08 - Aug 09)

Immigration and Customs Enforcement (ICE)

Records Manager

. Was Contractor to the Immigration Customs and Enforcement

(ICE), Office of Asset Management, Records Management Brach.

. Assisted the Senior Records Manager with the development of

ICE agency-wide file plans. Assisted staff with creating and

updating records management, manuals, file plans and

retention schedules for the newly established ICE Records

Management Branch

. Conducted on and offsite visits to ICE offices requesting

meetings regarding records retention and disposition guidance

for records maintained in the Program Office.

. Prepared and submitted Request for Records Disposition

Authority (SF115) for both hardcopy and electronic

systems/records to the NARA. Prepared and submitted Records

Transmittal and Receipt (SF135) to NARA and WNRC for review

and approval.

. Provided guidance and staff assistance with electronic

records management systems, document management systems and

email retention requirements.

. Cross referenced file plan structure to the OMB Federal

Enterprise Architecture (FEA) functions.

. Responded to telephone inquiries and requests from the

Records Management ICE website.

. Prepared and submitted records retention and disposal

policies in accordance with the guidelines set by NARA in

conjunction with the General Records Schedule (GRS).

. Updated and maintained database of ICE records management

inventory, tracking and reporting needs used in the absence

of a formal electronic records management system.

. Prepped files and documents for inventory, imaging and

indexing of agency-wide records.

. Maintained, tracked and purged files.

. Performed general clerical duties including but not limited

to: photocopying, filing, mailing and faxing.

Global Management Systems Inc. (GMSI), Washington, DC (Apr 07 -

Apr 08)

Department of Labor

Sr. Admin. Assistant (Contractor)

. Scheduled meetings, interviews, appointments, events and other similar

activities for supervisor and OSHA's staff.

. Created and maintained records for OSHA staff including but not

limited to: office space, phones, parking company credit cards and

office keys.

. Answered telephone inquiries related to OSHA and transferred callers

to appropriate staff or department.

. Prepared proofread and edited memos for supervisor's signature.

Prepared presentations, reports, and other documents using word

processing, spreadsheets and presentation software.

. Opened, sorted and distributed incoming documents.

. Prepared travel authorizations and travel vouchers for supervisor and

staff members.

. Reserved and arranged conference rooms for OSHA's monthly Emergency

Preparedness meetings.

. Ordered for office supplies, equipment, and equipment

maintenance services.

Labat-Anderson, McLean VA (Jul 05 - Apr 07)

General Accountability Office (GAO)

Records Clerk (Contractor)

. Reviewed and separated files according 10 record series.

. Transferred retired records to the WNRC.

. Disposed of records where retention period expired.

. Scanned documents to create Word tile documents.

. Prepared documents according to specific client requests.

. Imported and retrieved data to and from the Access records tracking

database GAORDS.

. Scheduled daily/weekly and monthly meetings; prepared meeting

materials to include: audio/visual.

. Assisted with clerical duties such as: answer telephones,

light typing and filing.

Immigration and Naturalization Services (INS) (May 03 - Jul 05)

Records Clerk (Contractor)

. Greeted visitors and responded to telephone callers inquiries

regarding VISA information.

. Received, logged, and distributed all incoming mail to the appropriate

staff.

. Contacted attorneys and/or applicants for additional information, when

necessary.

. Provided applicants files to Freedom of Information Act (FOIA) office

when requested.

. Performed file searches in worldwide database for locations of A or T

Files.

. Organized, filed and bar-coded A-Files and T-Files in file room.

. Audited all incoming and outgoing A or T-Files.

Headquarters (Aug 01 - Apr 03)

Coding Clerk (Contractor)

. Managed photocopying case file materials and creating binders.

. Created and maintained log sheets for all incoming and outgoing case

files.

. Prepped and sorted documents for image scanning.

. Proofread and performed quality control on the work of peers to ensure

accuracy and completeness.

. Routed documents to proper department.

. Received, logged and reviewed incoming and outgoing case

files.

District of Columbia Housing Authority (DCHA), Washington, DC

(Jun 96 - Dec 97)

Constituent Liaison

. Logged all calls from constituents regarding any grievances and

complaints in reference to living conditions, property management and

maintenance issues.

. Prepared and proofread all outgoing correspondence and data entry work

to ensure accuracy.

. Received, documented and issued receipts for rental escrow payments.

. Setup conference room for weekly community meetings.

. Signed for and distributed UPS/FedEx/Airborne packages.

. Managed telephones, photocopying and filing.

Headquarters (Jun 94 - Jun 96)

Information Receptionist

. Greeted visitors, answered telephone call and dispersed pertinent

information as requested.

. Logged all tenant and landlord grievances.

. Prepared conference rooms for landlord and tenant hearings.

. Received, documented and issued receipts for rental escrow payments.

. Managed timekeeping for staff in the Office of Fair Hearings.

. Handled photocopying, filing and mailing.

Contact this candidate