Manager Project

ROBERT J. MADDOX

**** ****** *** ** **. Louis, MO 63110

314-***-**** - abk34d@r.postjobfree.com

Target Position - HR Manager

TRAINING and BUSINESS DEVELOPMENT

Specialist in Employee Relations

I am a dedicated personnel manager with a unique expertise in the

development of business systems, processes, and organization

infrastructures that have improved productivity, increased efficiency,

enhanced quality, and strengthened financial results. I possess an

outstanding record in personnel training, development, and leadership.

Display strong analytical, organizational, and project management skills

with attention to detail. Particularly successful in new venture start-up,

national marketing, and new business development. Qualifications include:

. Negotiated Contacts - for hourly workers worth up to $500,000 with

hospitals, convention centers, hotels, restaurants, food service and

hospitality supplying chefs to nutritionists to dishwashers, at Food

Team.

. Training - Conducted new hire orientation and employment seminars for

up to 30 people at one time at Food Team. Created curriculum for

employee training classes.

. Revenue Optimization - Took district revenues from tuxedo rental from

zero to $400k the first year to $6 million in 2006, Men's Wearhouse.

AREAS OF EXPERTISE

Organizational Design and Development Grievances, Arbitration,

Worker's Comp.

Strategic and Tactical Planning Executive Training and

Leadership

Recruitment and Selection Compensation and Benefits

Disabilities, Age Discrimination, Harassment EEO and Diversity

Management

Contract Negotiation HRIS Database Management and

Analysis

DIRECTLY RELATED HR PROFESSIONAL EXPERIENCE

AMERICAN INSPECTION AND REPAIR, St. Louis, MO 2008-2010

Private commercial and residential property management company.

Project Manager, St. Louis, MO

Human Resources - Responsible for coordinating contract labor and ensuring

all workers are classified correctly. Advise company owner on properly

handing HR issues and reducing potential liability for the company.

Participate in contract preparation with staffing companies requiring all

temporary employees to be drug tested and to for background checks to have

be performed. Track payroll and expenses of employees to reduce waste and

improve profits.

Business Development - Meet with all customers to ensure satisfaction. I

have participated in preparing bids and contracts for customers.

Responsible for preparation of marketing materials to existing and

potential customers. Analyze the effectiveness of marketing strategies and

make recommendations to increase business development.

FOOD TEAM INC., Columbia, IL, 2008

Privately held employment agency that supplies temporary food service

workers.

Branch and Sales Manager, Clayton, MO

Human Resources - Managed administrative staff in St. Louis office.

Supervised recruiting and placement operations for staff of more than 100

employees. Directed employee relations programs for exempt and nonexempt

workers. Participated in grievances, arbitrations, contract preparation,

and negotiation. Identified and tracked employee relations trends. Ensured

consistency in the application and enforcement of policies and procedures

and compliance with government regulations (EEO, INS, ADA, FMLA, ADEA) and

Federal and State laws. Held P&L responsibility for the St. Louis office.

Training Programs - Researched, coordinated, designed, and delivered

training programs, including Management and Leadership Development and New

Employee Orientation.

Business Development - Met with all current and prospective clients to

build business relationships, negotiate contracts, and increase sales.

Devised and implemented new marketing strategies. Outsourced employee

background checks.

THE MEN'S WEARHOUSE INC., Fremont, CA, 1998-2007

Publicly traded national company.

Operations Manager, St. Louis, MO, 1998-2007

Human Resources - Managed the Tuxedo Rental Operations and conducted field

operations training. Resolved St. Louis HR territory issues and sales

problems by providing management teams with training of staff on field

operations and business development. Conducted investigations into and

reported violations of policies, procedures, and state and federal laws.

Prepared investigative reports, made recommendations for discipline or

termination, analyzed data, and recorded findings.

Training Programs - Created and facilitated training programs for company

leaders and non-management employees, ensuring understanding of policies

and procedures, including acceptable employment practices, anti-harassment,

corrective action, conflict resolution, new hire orientation, and

leadership development.

Business Development - Organized and attended events promoting rental

business. Met with current and prospective clients to audit, arrange

shipping, and delivering of merchandise. Implemented marketing strategies

aimed at directly increasing rental business.

EDUCATION

Southern Illinois University at Edwardsville

Bachelor of Science, Economics, May 2005

Currently enrolled at Webster University to obtain my MBA in Human Resource

Management

Computer experience - HRIS. ADP. PeopleSoft, Microsoft Office Suite: Excel,

PowerPoint, Word, Front Page

Member of SHRM- Society for Human Resource Management

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