Pamela S. Cox
Memphis, TN. *8109
************@*****.***
Dear Hiring Manager:
This letter is to express my enthusiasm in discussing becoming a part of
your organization.
My experience and education has given me a variety of duties and knowledge
that would make transitioning into this or any position within an
organization easy. Being able to intermingle with individuals of all
capabilities, a self starter, and constructive contributor should make me a
competitive candidate. The knowledge, talent and potential that I possess
are a combination of personal, professional, and real-life experiences that
are needed in today's world. I recognize the importance of having the
right individuals for the job.
My background has taught me a lot in the medical field that can easily be
transformed into a different profession. Qualities such as, strong and
honest work ethics, resourcefulness, and pride in my work are just a few.
You will find me to be confident, energetic, loyal, having character and
integrity. I ask for a few minutes of your time, so we can further explore
the contributions I could bring to the organization. Please contact me at
901-***-**** to arrange a time. I look forward to hearing from you and
appreciate the opportunity to apply and be considered for the position.
Sincerely yours,
Pamela S. Cox
Pamela S. Cox
640 Birthstone Ave.
Memphis, TN. 38109
************@*****.***
OBJECTIVE
To work with a professional organization that will utilize my
experience, skills, and abilities to excel in excellence
EDUCATION
University Of Memphis
Currently Pursuing Master Degree
B.P.S. - 12/2008
10/2008 - Present Concorde Career College Medical Office
Professional Instructor
Maintain teaching assignments for each term; teach the assigned
courses (Medical Terminology, Medical Transcription, Healthcare
Insurance, Office Procedures, HIPAA, Microsoft Word/Excel, and Medical
Manager) in accordance with the lesson plan. Post daily attendance
and grades, print attendance forms from CampusVue, print midterm and
final grades. Advise students regarding attendance and academics.
Maintain a conductive atmosphere in the classroom for the students.
03/2001- 08/2007
OccuMed Office Assistant/Coder
Billing and coding services provided for a family practice,
occupational medicine, and physical therapy facility. Duties
included, but were not limited to; monthly revenue analysis reports,
keying charges, implementation of forms and verification procedures,
accounts receivables, collections, posting payments, follow-ups on
EOB's/Remittances, adjustments, write-offs and appeals. Starting
position, Front Office Receptionist, explained insurance benefits,
deductible and co-insurance to patients. Assisted employer
representatives, case managers, attorneys and injured employees with
return to work status, restrictions and limitations.
12/1997 - 12/2000 United States Postal Service
Flat Sorter Operator (Clerk)
Keyed and separated incoming/outgoing mail on post sorting machine.
Operated keyboard, printed labels, maintained network monitoring for
systems, pulled mail off sorting machine, provided trouble-shooting
support to correct condition and report information.
04/96 - 11/1997 Occupational Rehab
Center Office Manager Assistant
Provided assistance in physician credentialing; contract reviews; and
company protocols. Trained employees, coordinated open house
functions, and scheduled travel arrangements for physicians. Assisted
employers representative, case managers, and attorneys with patient
work status, restrictions and other limited information within workmen
compensation laws. Appointment setting, filing, faxing, set-up company
profiles updated and maintained records.
SUMMARY OF SKILLS AND QUALIFICATIONS
. Experience in personal assistant and receptionist; Employee
training; Enjoy helping coworkers and employers.
. Knowledge of appointment setting, scheduling and coordinating
open house functions, accounts receivable, billing, analyzing
forms/account, preparing reconciliation/monthly reports and
maintaining records, filing and faxing.
. Coding ICD-9-CM /CPT/HCPCS, DRG, Credentialing, Chart auditing,
Medicare Compliance, HIPPA, Collections, and Workmen Compensation.
. Experience in Insurance Verification; bank deposits; posting
payments; and deductibles.
. Computer skills: Microsoft Office; Excel; Power Point; Outlook,
Stix Program; Medical Manager.