Customer Service Assistant
Resume:
Carmen Gruver
**** ** ***** *** *** *** Cheney, WA 99004
206-***-**** (c)
Email: abk31d@r.postjobfree.com
WORK EXPERIENCE
Office Assistant to the Interim Director of Graduate Studies (July 2009-
June 2010)
Graduate Studies, Cheney, WA
Assembling student applications, processing student information, archiving,
assisting student needs, answering phones, filing, training new employees
Office Assistant to the Interim Director of Academic Personnel (May 2008-
September 2009)
Academic Personnel, Cheney, WA
Data entry, filing, answering phones, managing archiving projects,
assisting faculty, managing and organizing information for New Faculty
Orientation at EWU
Office Assistant to the Secretary of Counseling (October 2006-June 2007)
Counseling Education Department of Psychology, Cheney, WA
Receptionist, records organization/filing, phones, faxes, computers,
student assistance
Assistant Manager (January 2003-September 2006)
Juice It Up!, Covington, WA
Staff lead, customer service, and "smoothie artist", food preparation,
cashier, managing inventory, restocking, bank deposits, equipment
maintenance, opening and closing store, training new employees
EDUCATION
Bachelor of Arts in Communications (2006-2010)
Leadership certificate
Eastern Washington University, Cheney, WA
High School Diploma with honors (2002-2006)
Rainier Christian High School, Auburn, WA
ASB Treasurer, National Honor Society
SKILLS
Excellent communication skills, people-oriented, project planning and
management, customer service, organizational skills, efficient multi-
tasking, computer literacy (Windows XP, MS Word, Excel, Publisher, Basic
Mac knowledge), inventory management, basic finance and bookkeeping
REFERENCES
Brian Donahue, PhD, Interim Director of Graduate Studies
Eastern Washington University
Email: abk31d@r.postjobfree.com
Kim Davis. Interim Director of Academic Personnel
Eastern Washington University
Email: abk31d@r.postjobfree.com
Valerie Burnett, Secretary
Counseling Education Department of Psychology
Eastern Washington University
Email: abk31d@r.postjobfree.com
Greg and Carolyn Landon, Business Owners
Juice It Up!
Email: abk31d@r.postjobfree.com
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