Customer Service Sales Representative
Resume:
Angela Konow
Tampa, FL ***11
abk2y3@r.postjobfree.com
OBJECTIVE: To join an organization where my hard- working and outgoing personality will enable me to
team with my colleagues to deliver quality results to customers, clients and the organization as a
whole. As I am dedicated, motivated and a quick learner who enjoys being challenged, I strive
to build on my current skills, as well as grow and develop within an organization which is
focused on long term opportunities and advancement.
EDUCATION
2005-2009 Hillsborough Community College, A.A. Liberal Arts
EMPLOYMENT
Present Server/Hostess, Indochinois (Tampa, FL)
Responsibilities include providing excellent customer service; ability to memorize and
articulate various menu options; coordinating with coworkers to meet and succeed customers’
expectations; daily handling of money.
2008- 2009 Server/Hostess, Wasabi Japanese Steak & Sushi (Wesley Chapel, FL)
Responsibilities included reservations management; providing excellent customer service, often
to large parties; ability to memorize and articulate various menu options; coordinating with
coworkers to meet and succeed customers’ expectations; daily handling of money.
2007-2007 Server/Cocktail Server, Adobe Gilas (Ybor City, FL)
Responsibilities included providing excellent customer service in a high volume, fast paced
environment, often as the only server; working long hours and late nights, as required; training
new employees; daily handling of money.
2006-2007 Sales Representative/ Key holder/Cashier, Sally Beauty Supply (Tampa, FL)
Responsibilities included suggestive selling and customer service; developing working
knowledge of a wide range of products; inventory and stock management; opening and closing
the store, including access to the safe and bank runs.
2005-2006 Carside To Go, Applebee’s (Valrico, FL)
Responsibilities included involvement in officially opening the restaurant after receiving special
corporate training; delivering fast paced customer service to carry-out patrons in a high volume
location; becoming certificated and functioning as “Applebee’s Expert”, which included
training new employees and serving as point of reference for coworkers’ questions; handling
money directly at patrons’ cars, without use of or need for register.
2004-2005 Brand Representative/Impact team/ Cashier, Abercrombie & Fitch (Brandon, FL)
Responsibilities included customer service; serving as cashier; serving as group leader when
busy and late nights were necessary.
2002-2004 Previous employment in Fort Wayne, Indiana in similar customer service environments.
OTHER INFORMATION
Efficient with computers; strong working knowledge of Microsoft Word and Excel
Certified in Hospitality and Restaurant Management
Contact this candidate