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Customer Service Sales

Location:
Raleigh, NC, 27604
Posted:
September 16, 2010

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Resume:

DEMETRIA S. JOHNSON

**** ***** ****** ** *** C

919-***-****

abk2un@r.postjobfree.com

OBJECTIVE:

To secure a position that will utilize my aptitudes for social interaction,

creative thinking, and desire to help, and passion to be a significant

contributor to the betterment of society.

EDUCATION:

June 2007 Bamberg, S.C.

Bamberg-Ehrhardt High School

EXPERIENCE:

Dec 2009- Sept 2010 Cary, N.C.

Sprint: Customer Service Representative

Answer Inbound Calls

Make Outbound calls/Schedule Callbacks

Assist customers with technical issues with their devices

Responsible for typing 30 wpm and also be able to log notes

while on the phone.

Be able to perform well to obtain sales

Other duties required.

June 2009- Jan 2010 Raleigh, N.C.

Sparkle and Shine Cleaning: Day Porter(Janitor)

Clean bathrooms.

Clean break room.

Empty trash.

Clean front entrance.

Sweep front entrance.

Other duties required.

April 2008-Nov 2008 Blackville, S.C.

Shelton's 7: Cashier

Responsible for greeting customers and making them feel

welcomed.

Solely accountable for maintaining an accurate and organized

cash drawer.

Maintaining awareness of all promotions and advertisements.

Restocking merchandise daily and recovering the sales floor.

Distributed correct change to customers as necessary.

Take orders from customers who call in.

Other duties as required.

Oct. 2007- May 2008 Denmark, S.C.

Bo ell, Inc. (Hardees): Cashier

Ensuring that each customer received outstanding customer

service by providing a friendly environment and pleasant atmosphere.

Maintaining awareness of all promotions and advertisements.

Audited cash drawer - processed cash, credit, and debit

transactions as well as store credits, refunds, voids, and exchanges.

Distributed correct change to customers as necessary.

Other duties as required.

Nov. 2006- July 2007 Bamberg, S.C.

Brabham Oil, Co. (EZ Shop): Cashier

Responsible for the processing and handling of all transactions

- including: cash, credit, debit, store credits, and refunds.

Distributed correct change to customers as necessary.

Solely accountable for maintaining an organized and accurate

cash drawer.

Responsible for dealing with customers in a friendly,

professional, and efficient manner.

Inputting customer's orders into company computer.

Take orders from customers who call in.

Other duties as required.

ACTIVITIES:

Jr. Red Cross

PROFESSIONAL SKILL:

.Excellent communication, interpersonal, and organizational

skills

.Ability to work well and remain positive in a high-pressure

environment.

.Self-motivated, assertive, dedicated, and goal oriented.

REFERENCES: Available Upon Request.



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