High School Sales
Resume:
Amanda L. Ladage
Auburn, Illinois 62615
*********@*******.***
Telephone: 217-***-**** cell
Summary
- Skill to work in a fast paced environment, under stressful situations with deadlines, without
losing composure or control.
- Exceptionally organized individual
- Ability to communicate well to all clientele regardless of demographic
- Exceptional communication and negotiating skills
- Excellent writing skills
- Continually seeks professional development
- Diligent and hardworking
- Self motivated
Professional Experience
Coca-Cola Enterprises: Springfield, IL June 2010-present
Account Manager II
- Responsible for achieving sales objectives through the advance sale of product/brands and
packages to Large and Small store customers.
- Provides critical / constructive feedback on market conditions to associated DSM.
- Execute and close all sales calls for assigned (relief) sales route.
- Maintain and as needed, sell incremental displays and secure incremental equipment
placements; sell in promotional programs and ensure dealer compliance with mandated
Customer Value Promotions.
- Assist with coaching, training and development of new account managers as well as current
account managers as determined by DSM.
- Assist in reporting to help evaluate specific needs in identified accounts.
Town & Country Banc Mortgage Services, Inc.: Springfield, IL April 2009- June 2010
Mortgage Processor
- Have complete control of file from start to finish, correcting any anticipated and unforeseen
problems with underwriting and closing.
- Arrange travel schedule and meetings for Home Mortgage Consultants
- Act as a liaison between customers, underwriters, and closers.
- Order payoffs, certificates of insurance, appraisals, and title searches
- Ability to prepare pre-closing statements for my customers to give accurate information
before the title company prepares it themselves.
- Review completed closing statement from title companies to make sure seller concessions
and all other fees are correct.
- Ability to clear title issues i.e. lis pendence, old mortgages, and unrecorded releases.
- Very familiar with reading and understanding title work including transfers, title chains, and
back taxes.
- Able to use this experience to educate coworkers and customers and have become a reliable
source for all questions pertaining to closing, funding, and real estate laws that affect title
work for not only my files, but also those files of my coworkers and managers as well.
- Work with special clientele taking on new projects to make sure files are completed in a
timely manner
Amanda L. Ladage page 2
Robert Morris College: Springfield, IL September 2007-March 2009
Sr. Admissions Counselor/High School Relations Representative
- Contact High School Guidance Counselors and teachers to schedule presentations
- Learn several motivational scripts to present to high school students to help them realize the
importance of a college education and recruit them to attend Robert Morris College
- Attend High School College Fairs and recruit prospective students
- Plan on-campus activities to increase awareness of our campus’ program offerings
- Assist students with program selection and all pertinent documentation needed including
application, transcripts, and financial aid forms.
- Prepare time and expense reports
Wells Fargo Home Mortgage (Wholesale): Springfield, IL January 2007-September 2007
Loan Document Specialist IV
- Performs all processing, decision, and pre-closing tasks required to manufacture a loan in
compliance with company standards and best practices from point of application to
submission to underwriting.
- Process loan files verifying accuracy of documents received.
- Order required credit reports, appraisals and other documentation to complete loan files.
- Manage an assigned pipeline of loans including tracking of contingency and closing dates.
Wells Fargo Home Mortgage (Wholesale): Springfield, IL August 2006-January 2007
HCFG Relationship Specialist
- Assist in the production of mortgage or consumer loans, working with Account Executives,
Regional Sales Managers, Marketing Directors, or other sales representatives.
- Maintain contact with internal/external customers, brokers, clients and/or corporate clients to
ensure follow-up of loan application or closed loan package.
- Assist through the production/underwriting process, resolving file problems, bottlenecks,
suspense items and credit issues.
- Act as a liaison between operations, sales, servicing, and as a primary contact for clients.
- Provide client relationship management support in areas such as pipeline management, loan
operations, pricing, programs, products, and technical support.
- Orient new and existing clients by conducting client walkthroughs and training clients on
products, services, and company policies, procedures, and regulations.
- Communicate with clients, brokers or corporate clients regarding status of loans and
reconciling discrepancies.
- Research and resolve account questions and account transactions as identified by clients,
brokers or corporate clients.
- Track and monitor client portfolio on an ongoing basis for compliance.
- Prepare regular performance reports of account activities.
- Authorize pricing exception requests within designed exception authority.
Wells Fargo Home Mortgage (Retail): Springfield, IL August 2003-August 2006
Mortgage Loan Specialist II
- Have complete control of file from start to finish, correcting any anticipated and unforeseen
problems with underwriting and closing.
- Arrange travel schedule and meetings for Home Mortgage Consultants
- Act as a liaison between customers, underwriters, and closers.
- Order payoffs, certificates of insurance, appraisals, and title searches
- Ability to prepare pre-closing statements for my customers to give accurate information
before the title company prepares it themselves.
- Review completed closing statement from title companies to make sure seller concessions
and all other fees are correct.
Amanda L. Ladage page 3
- Ability to clear title issues i.e. lis pendence, old mortgages, and unrecorded releases.
- Very familiar with reading and understanding title work including transfers, title chains, and
back taxes.
- Able to use this experience to educate coworkers and customers and have become a reliable
source for all questions pertaining to closing, funding, and real estate laws that affect title
work for not only my files, but also those files of my coworkers and managers as well.
- Notarized and closed files for our Home Equity customers.
Faxxon Title Services: Springfield, IL March 2002- August 2003
Title Assistant
- Searched county and public records to complete commitments on real property
- Prepared closing statements; obtained transfer tax stamps, duplicate tax bills, condominium
letters, certificates of insurance and payoff letters; conducted closings; drafted conveyance
and other closing documents; worked with lender(s) and realtor(s) to make sure that the
customers were satisfied when the loan was closed, disbursed funds, returned completed
package back to lender.
- Prepared final title policy.
- Problem solved when inaccurate information appeared on title.
- Understand and prepared necessary documents to add and remove information on titles and
deeds.
- Used my ability to work under deadlines and in stressful closings to my advantage while
always providing customer service.
Software Knowledge
- Microsoft Office XP, Windows 95/98/XP, Vista, LexisNexis, Westlaw
Education
- Auburn High School (May 1998)
- Robert Morris College (November 2003) Associates Degree in Applied Science- Paralegal
ABA approved program, 3.8 GPA
Contact this candidate