Customer Service Medical

Tammera L. Fiddler

**** ***** ****, ********, ** 44643

Home: 330-***-**** * Cell: 330-***-****

Email: abk2ry@r.postjobfree.com

SUMMARY

A responsible, efficient, dependable, self-motivated individual with

a desire to obtain a career in the medical office field, where I can apply

my skills and knowledge acquired at Buckeye Career Center.

EDUCATION

2009-2010 Buckeye Career Center, New Philadelphia, OH

Medical Insurance Coding, Terminology, and Transcription (MITT)

900 hour full-time Adult Education Program

120+ hours of externship experience and

Certification for Medical Office Assistant (CMOA), graduated

June 4, 2010

SKILLS

Medical abbreviations CPT and ICD-9 Coding Pegboarding

Medical terminology Microsoft Word Communication

skills

Digital transcription Microsoft Excel Certification

in CPR

Medisoft billing Quick Books Notary Public

EMPLOYMENT HISTORY

2010-Present Mercy Medical Volunteer Canton, OH

. Newspapers and mail delivery to patients throughout the hospital.

. Procorp Clerical, mailing insurance forms out, finding and matching

EOB with insurance forms.

. Assembling new patient files, pulling patient files for next day,

filing patient folders.

. Using the Meditech program.

2006-2009 Sunrise Equipment Company, LLC Service Writer Canton,

OH

. ADP - Data entry of information, parts, and hours for vehicle repairs,

rebuilds, and maintenance.

. Time tracking (vehicle maintenance, employee hours, and customer

repairs)

. Generate customer invoices . Generate purchase orders when

purchasing parts

. Parts department counter . Faxing . Pick up parts

ordered

. Appointment scheduling . Filing . Customer service

2001-2006 Park Poultry, Inc. Purchasing Agent Canton, OH

. Procurement of machine parts, plant sanitation supplies, employee

supplies, and farm supplies.

. Assist with accounts payable . Receptionist . Receive /

verify purchase orders

. Quality control checks . Photocopying . Multiple line

phone system

. Generate purchase orders . Paper Shredder . Tracking

sanitation supplies

1998-2002 Vitran Express Night Clerk/Biller Canton, OH

. Calculate and clarified drivers' hours, enter drivers' hours in

computerized payroll program.

. Operations/customer service . Imaging . Night billing

clerk

. Take incoming pick up orders . Filing . Paperwork

Canadian shipments

. Data entry from Bill of Lading . Fuel receipts . Trip

mileage from log sheets

1991-1998 Other Employment

1988-1991 Marcelle Home / Altercare of Louisville Receptionist/Medical

Records Louisville, OH

1985-1988 Russell F. Weir, Jr., D.C. Insurance Forms/Receptionist

Canton, OH

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